Recent Storm Damage Posts

What Parts of a Structure are Salvageable After Flooding?

4/5/2022 (Permalink)

An unexpected flood can quickly lead to flood damage in your home. Call the experts at SERVPRO immediately to prevent additional water loss.

A Sudden Flood Can Affect the Building and Assembly of your Home. SERVPRO Technicians are On-hand to Help Riverside Residents Overcome Flood Damages.

What are building assemblies, and how do they affect drying?

The building assembly is everything in the structure of your Riverside home, excluding the exterior walls. During intense storms and heavy rainfall, some or all of the building may begin to take on water. These can come from flooding into the property or through a roof that may become damaged by strong winds. Once water enters the property, it begins to negatively affect some, or all, of the building assembly, including drywall, crawlspaces, foundations, and framework. Each property has unique characteristics and material build. Our technicians have a strong understanding of how materials affect drying, which allows us to tailor our drying strategy to each situation we encounter. 

How are drying procedures decided?

When confronted with flood damage in your home, a professional water restoration technician has to make hundreds of decisions in a small space of time. Knowing which items can be dried cost-effectively and inexpensive to replace can help speed up the timeframe of restoration. Fitted cabinets are commonly made from particle boards with a veneer finish. These can take on lots of moisture in a short period of time, and the cost of drying them often outweighs the cost of replacement with cabinets of similar quality. SERVPRO makes decisions based on the most time-efficient solution to restore your home to its preloss condition. 

What is the process of deciding to restore or replace wet building materials?

General information covering the type of material, porosity and responsiveness to drying

Inspection to determine the length of exposure as well as the area of wetness (some materials, like drywall, have multiple layers to test)

Restorability is a combination of the above two results, which is the deciding factor in whether to restore or replace

Are wet ceilings and walls expensive to replace?

Walls that become wet through flooding need to be carefully inspected to understand the extent of the damage. A wall or ceiling has several layers of assembly, some of which may be wet while other parts may remain dry. SERVPRO technicians need to inspect layers of drywall, plaster, wallpaper, and framing to see how far the moisture has migrated. To examine these multiple layers a commonly used tool is a penetrating moisture meter. Items like drywall are often restorable, providing that there is little water contamination present. In these situations, we can use dehumidification and air-movement equipment to dry these materials successfully. 

When does the wet drywall need replacing?

Check the seams of the drywall. If they are intact, restoration is still possible.

If areas of the drywall begin to swell, they may need replacement.

Inspect the drywall for signs of mold growth. If present, replace the drywall

How far can water migrate after flooding?

Floodwaters can reach the framing of your home, providing that there is no intervention. It takes time for capillary suction to take place in drywall and plaster. However, with massive amounts of water, the time may be reduced. Some properties that flood show signs of damage to the framing of the property. The frames are usually dimensional lumber with a light finish. If water restoration technicians suspect that the frames are wet, we may need to demo some parts of the wall to access drying equipment. Wet structures can lead to extensive mold growth throughout the home and should always have an inspection after flooding.

What are some necessary procedures for drying walls and ceilings?

Ventilation through the wall using structural cavity drying equipment

Demolition of materials to speed-up the drying process through extra ventilation and access for larger equipment

Temperature and humidity control to speed up the drying process

When is demolition necessary to restore flood damage?

Sometimes demolishing a part of a building's assembly can help to accelerate drying. When there are excessive amounts of moisture found in a structure removing inexpensive materials, like drywall, to gain access to more valuable materials, like dimensional lumber, is a good option. Ultimately, the cost of replacing lumber is high, and it has among the highest rates of repairability For these reasons, it may be necessary to sacrifice plaster, wallpaper, or drywall in order to allow maximum drying focus on the structural framework of your home. SERVPRO technicians have experience conducting controlled demolitions in residential properties and can ensure all materials are replaced "Like it never even happened."

Floodwaters can permeate every aspect of a building's assembly. For expert drying, contact us today! 

What is the Fastest Way to Reduce Standing Water in a Property?

3/2/2022 (Permalink)

SERVPRO is a Professional Flood Water Removal Firm with Access to High-Powered Pumps and Extractors to Restore your Riverside home.

What pumps are useful for property flooding?

There are a variety of pumps to choose from when restoring your Riverside home from water intrusion. The capability of a pump should match your requirements. Some situations may require pumps that can transport water a long distance. Other conditions may require pumps that can lift water uphill or remove water with solid waste.

Professional services can quickly assess the ideal type of pump for a flood situation and use it as soon as possible. The capability of pumps is generally measured in lift capacity and volume. These measurements can be calculated against the architecture of your home to find the ideal solution.

What types of water pumps are used for flooding?

  • Self-priming trash pumps to remove water with solid waste.
  • High pressure pumps to transport water from below-grade levels of the home.
  • Electric submersible pumps which are commonly used and can transport water up to twenty-five feet away via a hose
  • Can water contamination affect pumps?

    Contamination is present when performing flood water removal. Water flotsam and debris must be assessed before choosing the right type of pump. Solid-waste could clog up a pump or make it less efficient. Equally, the amount of standing water can be a critical factor in assessing the type of pump. Priming is required for most equipment to work. However, when standing water drops below two inches, the pumps may begin to take in air. We can combat this by using a diaphragm pump or relying on a different water extraction method after initial pumping.

    What assessments are necessary before water removal?

  • The type of water source and the level of contamination
  • Whether the basement is occupied (electric pumps) or unoccupied (diesel pumps)
  • How far, and through what obstacles, does water need to be transported
  • A quick resolution to water intrusion can help to reduce losses significantly. Contact SERVPRO of East Riverside City (951)222-2224

    What causes flooding?

    2/3/2022 (Permalink)

    How to Prepare for Flood Damage

    Anything can happen to flood your home or cause water in your business; even small accidents like a supply line break or a pipe break can cause a flooded home. Some causes are preventable, others are not. The most common causes:

  • Broken water heaters / Sump Pumps
  • Leaking pipes
  • Supply line break
  • Frozen water lines / pipe break
  • Storm water
  • Blocked Sewer Lines
  • Overflowing appliances (Bathtubs, dishwashers, washing machines)
  • Effects of Excessive Water?

    Unless the water cleanup and drying is handled correctly and by a professional, the devastation can quickly spread. A Water Damage Restoration Professional is experienced in the mitigation process and can save you time, money and headaches. Without them, you are exposing yourself to all types of additional problems with water in your home or water in your business:

  • Mold
  • Contaminants in the water
  • Structural problems
  • Building materials
  • Carpets and carpet padding
  • Loss of personal property
  • Electrical / mechanical problems
  • There is more involved than just fixing a pipe break or supply line break.

    How to Prepare for Flood Damage

    If you’re like other home or business owners you want a clear plan in place to deal with flood damage. Although flooding can occur at any time of the year thanks to water main breaks and various kinds of natural disasters. Implementing some smart tips now can minimize the destructive potential, contamination and possible financial losses from excess water inside your home or commercial buildings.

    Technically, every part of the United States has a flood risk. While nearly all the coastal states have a greater chance, water line ruptures or a river overflowing its banks due to heavy rainfall or excessive snow melting can result in a flood. No matter where you’re located, you need a flood damage plan for your business that includes:


    Flood insurance

    Stocking supplies for emergency preparedness

    Gutters and Storm Drains Should Be Cleaned

    Regular property maintenance should also be part of your flood planning, as it can significantly reduce the amount of damage you experience. Gutters are an essential structure that facilitates the channeling of water away from areas of your home or building most vulnerable to damage. Storm drains play a key role in your total drainage systems, allowing water to also flow out of your property. Clogged gutters and drains can lead to critical impacts such as erosion, basement flooding and destruction to your foundations.

    Restoration Experts Can Help

     Before you experience a flood emergency, it’s essential to form a relationship with a trustworthy water damage restoration company. It's technicians will be ready to help when the worst happens, but they’ll tell you that preparedness and prevention are vital. Taking the right steps now could help you cut your possible losses from storm damage, water main problems and other common causes of home and commercial property flooding.

    What should you think about before hiring a contractor?

    1/4/2022 (Permalink)

    After SERVPRO does the clean-up, it's on to the rebuild of your home.

    Severe weather may bring on high winds and heavy rain – leading to a leaking roof from storms. All Riverside City property owners must know what to do should water damage form due to a recent storm. The sooner you enlist the help of trained SERVPRO technicians to handle water damage remediation, the easier the clean-up and repair will be!

    Storm damage in Riverside can happen at any time, but SERVPRO is the team to call.  There are a few telltale signs to help determine whether you have water damage from a storm, including:

    • Excessive dripping
    • Stains on your interior walls or ceilings
    • Damp or soft spots on your roof
    • Materials that begin to sag
    • Notable signs of structural collapse

    Should you have ceiling leaks and roof damage, SERVPRO offers emergency board-up and tarping services to keep your interior from suffering excess loss. We will also handle all debris removal, water extraction and drying required during the restoration process.

         After SERVPRO does the clean-up, it's on to the rebuild of your home. It’s the contractor you pick that makes — or breaks — your remodeling project. Finding the right contractor for your job will determine the quality and timeliness of the work, and the amount of emotional and financial stress you’ll have to deal with. To make sure you’re getting the best work from a contractor, here are few guidelines.

    • Check work history and references. Ask for a list of references to determine if the contractor is familiar with your type of project. A contractor should be able to give you names and phone numbers of at least three clients with projects like yours. Ask each client how long ago the project was and whether it was completed on time.
    • Find out if the contractor is insured. Ask for copies of insurance certificates and make sure they’re current, or you could be held liable for any injuries and damages that occur during the project. The Federal Trade Commission recommends contractors have personal liability, worker’s compensation and property damage coverage.
    • Prepare a written contract agreement with anyone you hire. It should specify the work to be done, techniques to be used, and the price breakdown for both labor and materials. An agreed-upon timeline is also a good idea.
    • Never pay in full for all repairs in advance, and do not pay cash.
    • Don’t be pressured into making an immediate decision with a long-term impact. Although you may be anxious to get things back to normal, avoid letting your emotions get the better of you. Make temporary repairs if needed. Storm/flood damage victims should never feel pressured to make a hasty decision or choose an unknown company. Always do your research!

    We are here to help 24 hours 7 days a week, give us a call any time! (951)222-2224

    Your Garden and Rainstorms

    11/5/2021 (Permalink)

    Too much rain can be harmful to all the plants, protect your garden during heavy storms.

    Although our gardens love a nice rain shower, too much rain can be harmful to all the plants. After all the hard work you have done to manage your garden, don't let heavy rainstorms ruin it! 

    Follow these tips to protect your garden during heavy storms: 


  • Remove damaged limbs and shoots – Removing dead limbs and shoots from your plants will help make them more streamlined and will reduce snapping and tangling. 
  • Add compost and mulch – Adding a couple of inches of compost to the top 8 to 12 inches of soil will help with drainage. 
  • Support taller plants – Push a wooden or metal support into the ground and tie taller plants to it. This will help keep them stable against rain and strong winds. 
  • Drainage – Make sure there is a proper runoff that tilts away from your garden and make sure it is not blocked. Water collecting in your garden can be damaging to your plants, possibly drowning them. 
  • During: 

  • Cover you most delicate plants – Use a waterproof tarp to cover your most fragile plants during heavy rainstorms. Make sure that the covering is not blocking water from draining because it can cause other plants to drown. 
  • After: 

  • Check your vegetable roots – Once the rainstorm has stopped, make sure there are no exposed roots following soil erosion. If there are exposed roots, covered them with soil or compost before they dry out. 
  • Check your pots and planters – Pots and planters can easily become flooded if the drainage is blocked. Check them before, during and after rainstorms. You can always cover pots and planters if necessary. 
  • Pull weeds up by hand – The moist soil after rain means you are much more likely to retrieve the whole root without it snapping or breaking. 
  • Need more tips? Go to The Plant Guide for more information on maintaining your garden during severe weather. 

    Make a Plan for Your Pets!

    10/15/2021 (Permalink)

    Pets are family too! Have an evacuation plan for them.

    Our pets are an important part of the family, so they definitely need to be included in your emergency plan.  If you have a plan for you and your pet, you will likely encounter less difficulty, stress and worry.  If you leave your pet behind, they may end up lost, injured or worse! Have that plan ready, here are some helpful tips that you can modify that works best with your pet's needs.

    Why wouldn't you want your furry friends to join you and have comfort when a disaster strikes. There is an all-natural spray or chew tablets that you can give your pets to reduce their stress levels. I've tried it and it works wonders for my little bunny, she gets stressed out and the calming spray really helped her out, and they are tasty, animals love them! Make sure to have all the things they love, like toys, blankest, yummy snacks, and the brush always seems to calm our bunny Foofoo, she loves to be brushed! She also loves pet pet and scratchers (is what we like to call it).  She put her head down to let us know that she wants pets on the top of her head. She has a little bag that we keep all her items in that she needs. It's just the right size to just grab at any moment's notice, we keep it in the hall cabinet so its easy access. She likes treats, lots of them< she also loves veggies but I wouldn't recommend packing veggies in an emergency bag lol!

    Build a Kit for Your Pet:

    • Have an evacuation plan for your pet. Many public shelters and hotels do not allow pets inside. Know a safe place where you can take your pets before disasters and emergencies happen.
    • Develop a buddy system. Plan with neighbors, friends or relatives to make sure that someone is available to care for or evacuate your pets if you are unable to do so.
    • Have your pet microchipped. Make sure to keep your address and phone number up-to-date and include contact information for an emergency contact outside of your immediate area.
    • Contact your local emergency management office, animal shelter or animal control office to get additional advice and information if you’re unsure how to care for your pet in case of an emergency.
    • Food. Keep several days’ supply of food in an airtight, waterproof container.
    • Water. Store a water bowl and several days’ supply of water.
    • Medicine. Keep an extra supply of the medicine your pet takes on a regular basis in a waterproof container.
    • First aid kit. Talk to your veterinarian about what is most appropriate for your pet’s emergency medical needs.
    • Collar with ID tag and a harness or leash. Include a backup leash, collar and ID tag. Have copies of your pet’s registration information and other relevant documents in a waterproof container and available electronically.
    • Traveling bag, crate or sturdy carrier, ideally one for each pet.
    • Grooming items. Pet shampoo, conditioner and other items, in case your pet needs some cleaning up.
    • Sanitation needs. Include pet litter and litter box (if appropriate), newspapers, paper towels, plastic trash bags and household chlorine bleach to provide for your pet’s sanitation needs.
    • A picture of you and your pet together. If you become separated from your pet during an emergency, a picture of you and your pet together will help you document ownership and allow others to assist you in identifying your pet.
    • Familiar items. Put favorite toys, treats or bedding in your kit. Familiar items can help reduce stress for your pet.

    This is a great list for your pet or pets if you have multiple. Regardless of what breed or size, it applies to dogs, cats, birds, bunnies, whatever your beloved furry friend is! 

    If you end up in a situation, where you need to evacuate from a storm or flood and you come home to water damage, call us today! We are here to help! (951)222-2224 We are available 24/7

    Removing Odors After a Flood

    9/24/2021 (Permalink)

    We have the training and equipment to identify and eliminate these offensive odors.

    The water damage that occurs when your home floods often come with odors and mold growth that continue to seep into your Riverside residence long after the water has subsided. You can take care to eliminate odors and preserve the safety of your home with the following measures: 

    Air Things Out 

    Open all doors and windows to allow air to circulate in your home. This should help dissipate any lingering smells that remain and will also facilitate drying of the affected areas. 

    Dry the Wet Areas 

    You may install dehumidifiers to speed up the drying process. Removing moisture from porous and absorbent surfaces such as carpet and upholstery can greatly reduce the chance of foul aromas remaining after the flood and can mitigate the appearance of mold. 

    Deodorize Your Home 

    There are natural and inexpensive methods that you can utilize to expedite the deodorizing process in your house. Baking soda sprinkled into carpets or other absorbent surfaces can be vacuumed up, greatly with getting rid of foul odors. On less porous surfaces, vinegar applied liberally can aid in combating persistent smells. 

    Keep an Eye Out for Mold 

    As with any area that has had prolonged exposure to moisture, mold growth can be a threat that, if not addressed immediately, poses a potentially recurrent problem that can present itself throughout the life span of your home. It is imperative that proper steps are taken to ensure that mold and spores do not have the opportunity to spread in your home. 

    Be Aware of Contaminants 

    Sewage loss can lead to your home being contaminated by sewage contents when flood water finds its way past your threshold. This can leave behind an overpowering smell even after the moisture has been removed due to the bacteria in the water. These smells often cannot be removed by household cleaners and require the services of a professional flood restoration company. 

    Why Choose SERVPRO? 

    We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly. 

    The science of identifying and eliminating odors can be a tricky thing, so give us a call at (951)222-2224 and leave the restoration to us, SERVPRO Of East Riverside City!

    How Well Prepared Are You?

    9/10/2021 (Permalink)

    Do you have your emergency kit ready?

    Are you and your family prepared for a disaster? It's something we all think about, but have we actually done it? Here is a helpful list of a well equipped disaster supply kit that should include, but is not limited to the following items:

    • Water: 1 gallon per person per day.
    • Food: 3 to 7 days worth of non perishable or canned food and manual can opener.
    • Bedding: Blankets and pillows.
    • Clothing: Remember, although it may be warm, you may be working and cleaning and need pants and long sleeves to protect your skin. 
    • First Aid Kit: In the very least, include sanitizers and bandages.
    • Cash: Keep some cash and small bills on hand in case banks are closed.
    • Paperwork: Secure important documents
    • Windows: Remove debris, trim trees
    • Gas: Fill your car, fill your propane tank

    Maintaining Your Kit

    After assembling your kit remember to maintain it so it’s ready when needed:

    • Keep canned food in a cool, dry place.
    • Store boxed food in tightly closed plastic or metal containers.
    • Replace expired items as needed.
    • Re-think your needs every year and update your kit as your family’s needs change.

    Kit Storage Locations

    Since you do not know where you will be when an emergency occurs, prepare supplies for home, work and cars.

    • Home: Keep this kit in a designated place and have it ready in case you have to leave your home quickly. Make sure all family members know where the kit is kept.
    • Work: Be prepared to shelter at work for at least 24 hours. Your work kit should include food, water and other necessities like medicines, as well as comfortable walking shoes, stored in a “grab and go” case.
    • Car: In case you are stranded, keep a kit of emergency supplies in your car.

    There is nothing wrong with being extra prepared, we never know when disaster will strike, you can also add to this list for you and your family's specific needs. 

    SERVPRO of East Riverside City is here to help before & after the storm or a disaster. Call us today 24/7 (951)222-2224

    What to do Before, During and After a Power Outage

    8/27/2021 (Permalink)

    Useful tips for everyone!

    When the power goes out, it's always for the most part unexpected and frustrating and if it happens at night it can be scary.   We’re more vulnerable to power outages this time of year,  a national public service advertising campaign, gives us these tips to follow before, during, and after a power outage. These great tips apply to everyone, all of us can put these to use and will be very helpful in the long run!


    • Build or restock your emergency preparedness kit, including a flashlight, batteries, cash, and first aid supplies.
    • Make sure you have alternate charging methods for your phone or any device that requires power.
    • Charge cell phones and any battery powered devices
    • Know where the manual release lever of your electric garage door opener is located and how to operate it.
    • Purchase ice or freeze water-filled plastic containers to help keep food cold during a temporary power outage.
    • Keep your car’s gas tank full. Gas stations rely on electricity to power their pumps,. If you use your car to re-charge devices, do NOT keep the car running in a garage, partially enclosed space, or close to a home, this can lead to carbon monoxide poisoning.
    • Learn about the emergency plans that have been established in your area by visiting your state’s or local website so you can locate the closest cooling and warming shelters.
    • If you rely on anything that is battery-operated or power dependent like a medical device, determine a back-up plan.


    • Only use flashlights for emergency lighting, candles can cause fires.
    • Keep refrigerator and freezer doors closed. Most food requiring refrigeration can be kept safely in a closed refrigerator for several hours. An unopened refrigerator will keep food cold for about 4 hours. A full freezer will keep the temperature for about 48 hours.
    • Put on layers of warm clothing if it is cold outside. Never burn charcoal for heating or cooking indoors. Never use your oven as a source of heat. If the power may be out for a prolonged period, plan to go to another location that has heat to keep warm.
    • Turn off or disconnect appliances and other equipment in case of a momentary power “surge” that can damage computers and other devices. Consider adding surge protectors.
    • If you are considering purchasing a generator for you home, consult an electrician or engineer before purchasing and installing.
    • Only use generators away from your home and NEVER run a generator inside a home or garage, or connect it to your home’s electrical system.


    • Throw away any food that has been exposed to temperatures 40 degrees Fahrenheit (4 degrees Celsius) for 2 hours or more or that has an unusual odor, color, or texture. When in doubt, throw it out!
    • If food in the freezer is colder than 40 degree Fahrenheit and has ice crystals on it, you can refreeze it
    • Contact your doctor if you’re concerned about medications having spoiled.
    • Restock your emergency kit with fresh batteries, canned foods, and other supplies.

    SERVPRO of East Riverside's main priority is safety first, always. For any water or fire damage needs, feel free to call us 24/7 (951)222-2224

    Generator Safety, What You Need To Know

    8/11/2021 (Permalink)

    Many people do not know the risks of operating a generator

    When a storm hits and your home loses power many people turn to a portable generator. Although generators may seem simple enough to use many people do not know the risks of operating one. 

    Using a generator indoors can kill you in minutes. The primary hazard is the likelihood of carbon monoxide poisoning from the toxic engine exhaust. Carbon monoxide does not produce an odor and is invisible to the eye. That is why it is important to practice safe handling. 

    1. NEVER use a generator indoors including a garage (even with an open door). The best and only place you should place an operating generator is outdoors. Allow 5 feet of clearance around the generator and place it at least 20 feet away from your home, and  be sure the generator exhaust fumes are away from all windows and doors to prevent traveling indoors. 
    2. Install carbon monoxide alarms in your home. Follow the manufacturers guidelines for correct placement and mounting height.
    3. Avoid electric shock or electrocution by keeping the generator dry. Do notuse in rain or wet conditions, rain can permanently damage a generator and most manufacturers state that they should not be run in the rain, the generator produces enough electric power to cause a serious shock or electrocution if missed used. Keep the generator dry.
    4. When refueling be sure to turn off the generator and allow to cool, NEVER refuel a running generator and spilled gasoline on the hot engine parts can ignite causing an explosion. Do not overfill tank! Leave room for fuel expansion. 
    5. Never smoke near a generator. 
    6. Know the output rating of your generator. To prevent overloading select the right sized generator to handle the power requirements of your appliances you wish to use. Overloading can destroy not only the generator but also your electronics and/or appliances. 
    7. Never plug directly to your homes wiring or household outlets. Plug appliances directly into the generator or use a heavy duty outdoor extension cord with the correct outage to handle your appliances. Never use a cord with exposed wiring. 

    Storage of fuel safely is just as important as operation of the generator. Store fuel outside living areas, such as a locked shed, in a properly labeled approved safety can. Use the fuel recommended in instructions for your generator. Some areas restrict the amount of fuel you may store so be sure to verify with your local fire dept. Do not store fuel near a fuel burning appliance like a natural gas water heater. 

    Practice proper generator handling to keep your home & family safe!

    Why Storm Related Damage Should be Handled by the Pros

    7/28/2021 (Permalink)

    Storms and flooding happen in Riverside City too

    After a storm moves through the area, your home may suffer flood damage, wind damage, and more. The situation may leave your home or commercial building devastated. It's not very often, but Riverside City does get the occasional rain storm and it can be a down pour that no one was expecting.  If you act quickly and contact the professionals right away, you can minimize the possibility of secondary damage while restoring anything that has suffered more serious problems.

    Why Contact the Professionals?

    Contacting the professionals at SERVPRO of East Riverside City means you have access to experienced and skilled individuals who have restored homes and commercial buildings through the years. They have access to the advanced equipment along with cutting-edge techniques to handle any storm flood damage that may occur.

    After storm damage has occurred, it isn’t unusual to find interior water damage to the kitchen cabinets, clothing, furniture, floors, ceilings, walls, and other areas in the building or home. If you don’t restore the property properly, water damage can cause mold infestation and decay. There are several services you can count on the professionals to provide. These include:

    • Prompt Response: These professionals understand that when you call for help with storm water related damage restoration, timing is critical. This is why they respond to any emergency quickly. The restoration process can begin right away, and the best and most efficient solutions will be used.
    • Help with Insurance Claims: These professionals will offer a service that involves listing anything that was ruined during the storm in a detailed list. They will also take an inventory of all the contents in every room.
    • Use Professional Grade Tools and Equipment: In most cases, the rental equipment you get from the hardware store may not be able to handle the job effectively. These professionals have access to commercial grade equipment that will completely dry the affected areas to ensure the growth of mold is avoided.
    • Removal and Replacement: These professionals will carefully remove or replace any contaminated or unsalvageable structures, such as window trim, door, drywall, padding, and carpeting.

    Help with the Restoration Process

    Before the professionals arrive at your property, you should remove any furniture or other valuable items like electronics, paintings, and more, until they are put in a safe place. You can also open the doors and windows to help increase the airflow in the home or building.

    Proper Cleaning Areas Affected by Contaminated Water

    Contaminated water can cause serious health problems for you and for your family. These professionals know the right way to clean the area with strong and effective antimicrobial products. They will also make sure that all affected surfaces and materials are addressed to ensure that no dangerous substances are left behind.

    If flooding or other water-related issues arise, the best thing you can do is contact the professionals right away. Make sure you don’t put it off, as this is going to help prevent the problem from getting worse and lead to even more issues. Being informed and knowing what to look for and consider the best way to ensure serious problems don’t occur.

    SERVPRO of East Riverside City has experience restoring homes affected by storms and flooding. We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your home or business back to pre-storm condition.

    Have Storm or Flood Damage? Call us today (951)222-2224

    Understanding Thunderstorms

    7/26/2021 (Permalink)

    Did we just get rain in Riverside in the middle of July?

    On a hot summer day the surface of the Earth is heated by the sun. The Earth's surface heats the air just above the surface through the process of conduction.

    The action of warm air rising and cold air sinking (convection) plays a key role in the formation of severe thunderstorms. If the warm surface air is forced to rise, it will continue to rise, because it is less dense than the surrounding air. In addition, it will transfer heat from the land surface to upper levels of the atmosphere through the process of convection.

    Two of the most important ingredients for thunderstorm formation are instability (unstable air) and moisture.

    There are three main types of thunderstorms; orographic, air mass, and frontal.

    Supercell thunderstorms occur when very strong updrafts are balanced by downdrafts. This can allow the storm to persist for many hours. In a supercell, a moist, unstable body of warm air may be forced to rise by an approaching cold front.

    The result is a strong, persistent updraft of warm moist air. Speeds in an updraft can be as fast as 90 miles per hour! The air cools as it rises. Water vapor condenses and forms cumulus clouds. When condensation occurs, heat is released and helps the thunderstorm grow.

    At some point, condensation high in the cloud (now in the form of water droplets and ice) falls to the ground as rain. A cold downdraft forms as the rain falls.

    SERVPRO of East Riverside City has experience restoring homes affected by storms and flooding. We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your home or business back to pre-storm condition.

    Have Storm or Flood Damage? Call us today (951)222-2224

    Protecting Water Damaged Contents in Properties

    7/21/2021 (Permalink)

    One of the most detrimental aspects of water damage incidents to Riverside homes is the potential damage to your personal belongings and keepsakes. While many of the construction materials and structural elements throughout the property can get replaced by our licensed contractors and reconstruction experts, replacing your treasures and acquired items cannot happen so easily. In many cases, substantial water damages lead to irreparable damage to these contents without the appropriate preventative measures from skilled professionals like ours.

    By protecting the contents of your Riverside home from water damage that can occur with situations like a storm, appliance failures, broken fixtures, and aging plumbing, our SERVPRO team is always here to help. We have a full-service content department with accreditations in multiple niches of the restoration industry through the standard-setting Institute of Inspection, Cleaning and Restoration Certification (IICRC).

    Water Damage Repairs

    At-risk items in your home get assessed and tagged throughout the initial inspection process. We can determine which items do not require removal, which of your belongings are at risk, and which contents require relocation on site. These determinations must happen quickly, as water damage effects can lead to irreparable saturation and degradation of specific belongings. Our experienced professionals arrive with packing materials and boxes to remove designated items and furniture with our production trucks back to our SERVPRO facility for cleaning, drying, and safekeeping.

    While we have the complete comprehensive approach to restoring your home, protecting your belongings is one of the main objectives of our mitigation process. We know that certain items cannot get replaced, so we take our time to protect everything we possibly can from rapidly spreading water damages.

    We can respond quickly to water damage emergencies with the advanced equipment to address both the saturation and standing water. You can also trust in our experienced and highly trained SERVPRO Of East Riverside contents department to protect what matters most. Give us a call anytime you need us at (951)222-2224

    Why Do I Have Water In My Basement After It Rained?

    7/20/2021 (Permalink)

    Finding your basement floor covered or damp with water after it rains can leave you scratching your head to figure out how it's getting there. When water is entering your basement where the wall meets the floor every time it rains, you're likely struggling with a hydrostatic pressure issue, which we will explain here.

    Causes of Water Coming in Basement Where Wall Meets Floor

    Hydrostatic Pressure

    Hydrostatic pressure refers to water pressure. When the ground around your basement is saturated with water, it exerts pressure on the foundation and walls of your basement. One cubic foot of water weighs about 60 pounds - so when the ground outside your home is saturated, you may have thousand of pounds of water pressure looking for a way past your foundation walls.

    Eventually, this hydrostatic pressure against your foundation will allow water to find it's way in and cause some sort of basement leak most likely due to the structure your basement, which we will review next.

    Gap Between Basement Wall and Floor

    This gap is commonly referred to as the cove joint, and is common in many basements. When your basement is dug out to build your home, a large slab of poured concrete was made to support your home. This must dry before more concrete is poured, and since new concrete does not bond with the old you are left with a small gap, or the 'cove joint' where water under pressure can get through the wall.

    Since most basements have cove joints (the gap between your basement wall and floor), things such as a high water table, clogged or failed drainage systems, and improper draining of surface water from your home can cause water to come in the basement after rain.

    Preventing Water In Your Basement After Rain

    When it comes to cove joints, hydrostatic pressure, and wanting to keep your basement dry and clear of water damage - there is a struggle. There are solutions to your basement water problems, but the permanent solutions can run upwards of thousands of dollars. Below are ways to prevent water in your basement after rain in order of cost:

    • Navigate water away from the foundation - Do this by extending your gutters and downspouts and inspecting the ground around your foundation for any areas that slope towards your home rather than away. Then, take steps to raise the slope away from your home with sand or clay and top with gravel or woodchips.
    • Clean your gutters - Clogged gutters don't efficiently allow water to navigate away from your home, and may instead cause water to flow directly down the siding of your home and along the foundation wall. This will allow water to collect in the ground and exert pressure on the walls of your basement.
    • Waterproof your basement - There are many ways to accomplish this, but most should be done by a professional with the average cost ranging from $3,000-$15,000. Depending on your basement and your needs, you may install a sump pump, interior drain tile, exterior drain tile, or general basement waterproofing without a drainage system.

    Call SERVPRO Of East Riverside today 24 hours a day, 7 days a week! (951)-222-2224

    Summer Thunderheads in Riverside

    7/6/2021 (Permalink)

    Sometimes random thunderheads happen and we don't even expect it!

    How Can Thunderheads Affect You, And How SERVPRO Can Help

     Definition of thunderhead:

    A rounded mass of cumulus or cumulonimbus cloud often appearing before a thunderstorm.

    Just about 2 weeks ago, Riverside got hit with a random thunderhead that no one expected.  It was a sunny warm day in the high 80's temperature. When warm weather comes to Riverside, it's hard to fit all needed maintenance during busy fun-filled days.

    Living in the city of Riverside can seem like a relatively quiet way to live your life until flood damage suddenly impacts your home. It is essential to realize that not all floods are catastrophic. When it comes to flood damage, many homes are affected by heavy rain and thunderstorms, or like we recently experienced the thunderhead. 

    Imagine a scenario where a freak storm causes flood damage in your Riverside basement while at work. No rain was forecasted, so you left your basement window ajar to help air out some old boxes. When you saw cars breaking, streets flooded with ankle-deep water, you knew your home was in trouble. 

    What Can I Do in This Situation Knowing Water Might Be Pouring into My House? 

    Here at SERVPRO, we believe it's better to be safe than sorry. If you know floodwater has an access point to your home, get help. You can: 

    • Call us from your car on your way home
    • Rely on an existing SERVPRO Emergency READY Profile Plan
    • If you can do neither of the above, you can call our office as soon as you arrive at home 

    The SERVPRO Emergency READY Profile Plan is a great way to help you prepare for an accident you cannot see coming. By making a plan before the flood happens, you can ensure our technicians have quick access to your home.

    My Basement, living room, or kitchen Ended Up Flooded; How Can SERVPRO Help Me? 

    Fortunately, here at SERVPRO, we are flood damage experts. When we arrive, we can: 

    • Remove boxes, furniture, and clothing from
    • Use advanced technological devices, such as industry-grade wet/dry vacuums, to remove the standing water
    • Make any necessary flood cuts and remove damaged materials
    • Set up drying equipment, such as dehumidifiers, and air movers 

    Our ultimate goal is always to leave a smile on your face, and return your home to its preloss state. 

    SERVPRO of East Riverside provides fast and reliable assistance when poor roof drainage results in flooded areas in your lower levels. Call (951)222-2224 to arrange an assessment followed by prompt flood remediation.

    Why Your Roof May Not Be Covered

    7/6/2021 (Permalink)

    Have you kept up with your roof maintenance?

    Its common for many homeowners to look at their homeowners insurance as an extended warranty for their roof. However, insurance companies expect you to maintain your roof like you would your car. (oil change, tune up, new tires, etc.) When you fail to keep up with the maintenance of your roof, insurance companies will deem damage caused to your home due to your neglect resulting in possible claim denial. 

    One of the more common claims to get denied is "wind drive rain". If heavy wind causes rainwater to get pushed under shingles yet you have an old roof that needed repairs or even a replacement, this could possibly result in a claim to get denied unfortunately.  

    Usually around 15-20 years your roof is on its last legs needing a replacement. However, keep in mind if your roof experiences its fair share of beatings like hail or catastrophic storms your need for a new roof may be much sooner than that. 

    Try to have your roof inspected annually during the warmer months to make sure you are prepared. Maintenance is keyto the longevity of your roof. 

    SERVPRO of East Riverside is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. 

    We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of East Riverside has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

    What to Expect

    When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

    Our SERVPRO Representative will ask several questions:

    • Your name and contact information
    • Your insurance information (if applicable)
    • The street address of the water-damaged home or business
    • When did the flooding or water damage occur?
    • What caused the water damage (if known)?
    • Is there electricity available (on-site)?

    Our SERVPRO of East Riverside team has the experience and extensive training to make disasters "Like it never even happened." Give us a call today at (951)222-2224

    Can SERVPRO handle my storm damage?

    7/16/2020 (Permalink)

    SERVPRO of East Riverside City is a proud partner of the Disaster Recovery Team large or small we are here to help

    Storms occur without warning and can cause major damage across large area's without discrimination. Most common storms in Southern California we know can cause flooding in some area's although the most devastating you might not think of as a storm. Wildfires are truly devastating as we have seen in the past few years and yes are considered to be Storm Damage. 

    SERVPRO is the number one leader in Disaster Recovery with more than 1,700 franchise locations across the country. In the event of a large storm event the Disaster Recovery Team is available to rush in and help. This team consists of franchise locations across the state that have the tools, training and resources to handle the unpredictable. 

    With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big. Recent mobilizations of the Catastrophic Storm Response Teams include:

    • 2017 California wildfires
    • 2017 Hurricane Irma
    • 2017 Hurricane Harvey
    • 2016 Hurricane Matthew
    • 2015 Carolina floods
    • 2014 Polar Vortex
    • 2012 Sandy
    • 2010 Nashville floods

    SERVPRO of East Riverside City was apart of the Storm Recovery Team that responded to the wildfires in Malibu California in 2018. There many homes suffered smoke damage as the winds blew ash and soot along the coast. The clean up and restoration took months to complete, some even still dealing with the aftermath years later. 

    You do not have to suffer a large storm loss to call our team of heroes. We are here to help in any unexpected event, large or small. 

    Summer safety tips, prepare for flash flooding

    7/16/2020 (Permalink)

    Summer safety tips from SERVPRO of East Riverside City, we are here to help

    Flash flooding typically occurs around summer time in Riverside, CA. Though these flash floods don't happen too often, any homeowner would really benefit from being prepared in case one does occur in your area. Here are just a few tips to keep in mind that may help prevent flooding on your property:

    • Watch current weather forecasts on TV or the internet
    • Listen to weather reports on the radio or a NOAA weather radio
    • Subscribe to lightning and severe weather notification services
    • Scan the skies 360 degrees around and overhead before leaving a safe location

    Tips For Your Property

    • If you live in a flood prone area have an evacuation plan.
    • Store materials like sandbags, plywood, plastic sheeting and lumber for protection from floodwaters and to make quick repairs after a severe storm.
    • Store materials above flood levels.
    • Secure wanted objects to prevent them from floating away.
    • Learn where to find high ground, which is safe from flooding. In a flash flood seek high ground quickly.
    • Contact an insurance agent to discuss flood insurance coverage. Flood losses are not covered under normal homeowners' insurance policies. Flood insurance is available through the National Flood Insurance Program. Get coverage early-there is a waiting period before it takes effect.

    Keeping on the watch for a flash flood is best way to avoid a headache when one does occur. Despite your best efforts, however, a water loss is still possible for anyone's home. If you experience flooding, whether from a flash flood or some other cause, please call us at SERVPRO of East Riverside City. We will promptly get a technician out to begin restoring your property to its pre-flood conditions. 

    Are You Prepared for the Unexpected?

    5/7/2020 (Permalink)

    Be proactive to protect your home & wallet from costly insurance claims.

    Did you know that weather-related damage makes up over 50% of homeowner insurance claims? Fire damage is the most expensive of weather related damage. Water damage caused by weather is less common than water damage un-related to weather, such as a leak in the water heater or bathtub overflow; which makes up about 1 in 5 claims.

    These emergencies can happen without warning and to anyone. Here are the most common homeowner insurance claims and what you can do to mitigate the damage or even prevent it completely.

    Wind Damage

    The roof of any structure is the most susceptible to be damaged by wind. Check the stability of your roof often; it will be worth the money to get a professional roofer to inspect it for you, especially if you’re unsure of when the last inspection occurred. 

    Be aware of potential hazards that could fall during strong winds such as tree limbs or large trees. Have any trees near your home trimmed regularly and remove any dead trees whose roots may be unstable under pressure. Bring in patio furniture or any other outdoor items that could become projectiles during strong winds. 

    Water Damage

    Do not dismiss the potential for a flood to strike your area. It can happen to anyone, anywhere and at any time. You can easily prevent flooding from heavy rain by making sure your yard and driveway slope away from your home.

    The main cause for water damage in the home is not caused by weather. Regularly check the caulking around bathroom fixtures. Look for cracks or wear in water lines. If your home was constructed more than 30 years ago, it is worth your time and money to get the pipes inspected for any cracks or potential leaks.  

    All homeowners should know where the water shut-off valve is in their home. If you’re not sure where this is, you can get help from SERVPRO’s ERP program.

    Examine the caulking around exterior drains, gutters and windows to make sure they are tight and not weathered or cracked. Regularly clean storm drains and gutters and make any necessary repairs so they can drain safely and away from the foundation of your home.

    Fire Damage

    Majority of fires in the home begin in the kitchen. Keep the area around the stove clean and free of grease or food splatter. The laundry room is the next danger area. Keep dryer vents clean and have your air vents checked regularly. Fires are also commonly started by faulty wiring; this is true for new and old homes.

    Though rare, lightning is the cause of an estimated $451 millions dollars in property damage each year.

    Although there is not much you can do to prevent lightning from striking your home you can keep some safety tips in mind if it happens. It is best to call the fire department right away even if you do not see any signs of damage. Make sure to call from a cell phone as the electricity from another potential lightning strike can travel through a land line, causing serious or even fatal injuries. Stay away from electrical items and metal doors or window frames as they can conduct electricity. Also avoid using running water until you're sure it's safe to do so. Remember: water conducts electricity. If lightning strikes your home, the water supply line may become electrified. 

    If you find yourself dealing with any of these property damage issues call SERVPRO of East Riverside City. We can help you through the whole process and even let you know if it's worth filing an insurance claim.

    Be Flood Smart

    5/7/2020 (Permalink)

    Do you know how much water it takes to move a car, or knock a person off their feet?

    Southern California is not known for flooding. But just because you have not experienced a flood or live in an area that is at risk doesn't necessarily mean that you never will. The lack of rain in Southern California actually increases the risk of flooding. According to “more than 20% of flood insurance claims come from people outside of mapped high-risk flood areas.” 

    On average, floods cost $3.5 billion in annual losses in the United States alone! A 2,000 square foot home that has experienced 12 feet of water damage could cost more than $50,000 to repair. So what can you do to protect yourself and your home from flood damage?

    Know your area 

    Again, just because you do not live in a high-risk area for flooding does not mean that you will not experience flooding during heavy rains. However, it would benefit you to know whether or not you reside in a high-risk area as this will have an impact on your mortgage and homeowners insurance. 

    Safety Tips

    • Stay away from floodwaters. Six inches of swiftly moving water can sweep you off your feet. Do not try to enter or cross a flowing stream of water that is above your ankles. Either stay where you are or try to find another way.
    • If you are driving and come to a flooded road, turn around and go another way – do not try to cross! Most cars can be swept away by less than two feet of moving water. If you get stuck in rapidly rising water, stop the car, get out and move to higher ground if possible.
    • Keep children out of the water. They are curious and can be tempted to play in the it. It’s not just the risk of being swept away but also getting ill from contaminates within the water itself.
    • Always have emergency kits prepared in the house, as well as one in each vehicle, that do not contain perishable food items. Also have three gallons of water per person, a battery operated or hand-cranked radio, extra batteries, and personal hygiene and first aid necessities.

    Be prepared with an ERP

    SERVPRO of East Riverside City would love to help you minimize damage to your office or business with an Emergency READY Profile or ERP. This comprehensive document contains critical information about your business including emergency contacts, shut-off valve locations and priority areas. The ERP minimizes business interruption by having an immediate plan of action in place for your specific facility. Call SERVPRO of East Riverside City to set up an appointment so you can develop an Emergency READY Profile before you need one.

    Warm weather brings power outage

    4/1/2020 (Permalink)

    With the heat comes power surges, which can bring the potential for power outages. We’re familiar with the suggestions to limit the use of electrical appliance’s during peak hours. However, what can you do to prepare for an outage? Here are a few things to keep in mind before, during, and even after a power outage to keep you and your family safe.


    The lights are out. Where is the flashlight? You know you have it somewhere. Is it in the emergency kit? Where is the emergency kit located? Having a preparedness kit is one thing, but keeping it in a location that is easy to access, especially in the dark, and keeping it stocked is another. Here are just a few suggestions that will help you be prepared for a power outage:

    • Regularly restock your emergency kit with flashlights, batteries and first aid supplies.
    • Have alternative charging methods available for your phones or electronic devices. Go to for more information.
    • Know where the electrical box is located to re-set the power if needed.
    • If you have an automatic garage door, know where the manual release lever is and how to operate it.
    • If you rely on anything that is battery-operated or power dependent, like a medical device, devise a back-up plan.


    In California, we have become accustomed to rolling power outages. Some can last just a few minutes but others can last many hours. These outages can become a cause for concern when it comes to our refrigerated food. Here are a few things to keep in mind when faced with a prolonged power outage:

    • An unopened fridge will keep food cold for about 4 hours. An unopened freezer will keep food at a safe temperature for about 48 hours.
    • If it's hot outside, look for a place that is spacious and has sufficient air conditioning such as the mall, movie theater or other local business that is open to the public.
    • If you have a two-story home, move to the lowest level, drink plenty of water and wear lightweight, light-colored, and loose-fit clothing.
    • Turn-off or disconnect appliances and other equipment in case of a momentary power surge that can damage your devices, especially if you do not have them plugged into any surge protectors.
    • Only use generators placed a safe distance away from your residence. Never run a generator inside the home or garage and do not connect it to your homes electrical system.


    • Throw away any food that has been exposed to temperatures 40 F (4 C) or higher for 2 hours or more or that has an odor, unusual color or texture. When in doubt, throw it out.
    • If the food in the freezer is colder than 40 F and has ice crystals on it, you can safely refreeze it.
    • Restock your emergency kit with fresh batteries and any other supplies that were used.

    For more helpful information check out the full list on