Recent Posts

Can SERVPRO handle my storm damage?

7/16/2020 (Permalink)

SERVPRO of East Riverside City is a proud partner of the Disaster Recovery Team SERVPRO of East Riverside City is a proud partner of the Disaster Recovery Team large or small we are here to help

Storms occur without warning and can cause major damage across large area's without discrimination. Most common storms in Southern California we know can cause flooding in some area's although the most devastating you might not think of as a storm. Wildfires are truly devastating as we have seen in the past few years and yes are considered to be Storm Damage. 

SERVPRO is the number one leader in Disaster Recovery with more than 1,700 franchise locations across the country. In the event of a large storm event the Disaster Recovery Team is available to rush in and help. This team consists of franchise locations across the state that have the tools, training and resources to handle the unpredictable. 

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big. Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2017 California wildfires
  • 2017 Hurricane Irma
  • 2017 Hurricane Harvey
  • 2016 Hurricane Matthew
  • 2015 Carolina floods
  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods

SERVPRO of East Riverside City was apart of the Storm Recovery Team that responded to the wildfires in Malibu California in 2018. There many homes suffered smoke damage as the winds blew ash and soot along the coast. The clean up and restoration took months to complete, some even still dealing with the aftermath years later. 

You do not have to suffer a large storm loss to call our team of heroes. We are here to help in any unexpected event, large or small. 

I found Mold in my house, what should I do?

7/16/2020 (Permalink)

Don't panic - call SERVPRO 951-222-2224 I found Mold in my house, what should I do? Don't panic - call SERVPRO of East Riverside City we are here to help 951-222-2224

An old saying states that "where there is smoke, there is fire." This principal can be applied to water and mold. If you suspect that you have found mold growth in your home or office this is a tell-tell sign that there is also a water leak or unresolved water damage. 

If not treated quickly, standing water inside of a structure can begin to grow mold within 24-48 hours. The EPA recommends that you begin to dry all the affected areas within this time limit to prevent any mold growth.

SERVPRO of East Riverside City has the proper equipment and training to mitigate water and mold damage. Our technicians will be at your location promptly, usually within the hour after receiving a call, to perform the proper inspections required to determine what work needs to be done. In the mean time, here are a few tips to keep in mind that can help you prevent any possible mold growth from spreading:

Do's:

  • Stay out of all affected areas
  • Turn off HVAC system and turn off all fans
  • Contact SERVPRO of East Riverside City right away
  • Call a plumber to repair the cause of the water leak

Don'ts:

  • DO NOT touch or disturb areas with mold or water damage.
  • DO NOT blow any air across affected surfaces
  • DO NOT attempt to dry the areas yourself.
  • DO NOT pour bleach on or utilize any other disinfectants onto the mold.

If you have any concerns at all, please contact the professionals at SERVPRO of East Riverside City to come and assist you in a timely manner. Their skills and training will begin the process to make it "Like it never even happened."

What should I know about Mold?

7/16/2020 (Permalink)

There are many misconceptions about mold growth, removal and especially cleanup. First thing you should know is Mold clean up is not a good time for a DIY project. Some things are best left to the professionals, mold is definitely one of them. But do not panic if you find mold in your home or office, our trained technicians are here to help sort things out for you and have the skills and equipment to help remove it from your property.

Who Should Do the Cleanup?

Taking on the task of mold removal and cleanup can be overwhelming. If you have a small area, less than 3 square feet, you may be able to deal with it yourself. If the affected area is larger, then it is recommended you contact a trained professional with IICRC licensing for Mold Removal.

There are strict guidelines that need to be followed when it comes to mold removal so it is important to check the credentials of any company hired to ensure these guidelines are followed accurately. SERVPRO of East Riverside City is certified by IICRC in mold removal and remediation. IICRC is the leading expert on restoration and industry standard which all restoration is measured. 

How To...

Mold will grow on wet surfaces, so it is important to fix any water leaks and dry-out moist areas first before focusing on the mold. If an affected area is not dried correctly the mold growth will return!

  • Do not paint or apply caulking on moldy surfaces. This will only cover the problem. You must clean the mold and dry it before painting. Paint is likely to peel if the area is not properly treated.
  • Absorbent or porous materials, such as ceiling tiles and carpet are recommended to be destroyed. The mold can grow or fill in the empty spaces and crevices of porous materials thus making it very difficult or impossible to remove completely.
  • The use of chemical or biocides that kills organisms is not recommended. This may disinfect the area but will leave mold spores behind. Dead mold may still cause allergic reactions and may reactivate if the affected area is disturbed, or if the area on which the mold spores are living is moved or exposed. It MUST be removed.

How Do I Know the Remediation is Finished?

  • There should be no visible mold or moldy odors present. Staining and cosmetic damage may remain on affected areas such as furniture or wood material. There are specialists that can restore items that cannot be replaced, although the process of restoring items like furniture or sentimental items can be expensive.
  • You should be able to re-occupy the area without health complaints or physical symptoms.

If you have any further questions regarding Mold Removal feel free to contact our helpful hero's at SERVPRO East Riverside City either via email info@servpoer.com or directly at #951-222-2224.

Summer safety tips, prepare for flash flooding

7/16/2020 (Permalink)

Summer floods do happen, are you prepared? Summer safety tips from SERVPRO of East Riverside City, we are here to help

Flash flooding typically occurs around summer time in Riverside, CA. Though these flash floods don't happen too often, any homeowner would really benefit from being prepared in case one does occur in your area. Here are just a few tips to keep in mind that may help prevent flooding on your property:

  • Watch current weather forecasts on TV or the internet
  • Listen to weather reports on the radio or a NOAA weather radio
  • Subscribe to lightning and severe weather notification services
  • Scan the skies 360 degrees around and overhead before leaving a safe location

Tips For Your Property

  • If you live in a flood prone area have an evacuation plan.
  • Store materials like sandbags, plywood, plastic sheeting and lumber for protection from floodwaters and to make quick repairs after a severe storm.
  • Store materials above flood levels.
  • Secure wanted objects to prevent them from floating away.
  • Learn where to find high ground, which is safe from flooding. In a flash flood seek high ground quickly.
  • Contact an insurance agent to discuss flood insurance coverage. Flood losses are not covered under normal homeowners' insurance policies. Flood insurance is available through the National Flood Insurance Program. Get coverage early-there is a waiting period before it takes effect.

Keeping on the watch for a flash flood is best way to avoid a headache when one does occur. Despite your best efforts, however, a water loss is still possible for anyone's home. If you experience flooding, whether from a flash flood or some other cause, please call us at SERVPRO of East Riverside City. We will promptly get a technician out to begin restoring your property to its pre-flood conditions. 

Common Flammable Household Liquids

5/25/2020 (Permalink)

You may be aware that there is an abundance of combustible liquids in our homes but you may not know that more than 43,000 home fires are caused by these everyday items each year, resulting in 200 deaths, 2,500 injuries and $469 million in property damage. Here are some of the most common flammable liquids you probably have in your home.

Do not panic – there is little chance you will set your house on fire with these items as long as proper precautions are followed.

Nail Polish Remover

This every day liquid used by most women is composed of a highly flammable liquid: acetone. A woman in Cypress, Texas was burned when a nearby candle ignited her nail polish remover.

However, this is a rare occurrence. Be mindful of having open flames nearby while doing your nails.

Rubbing Alcohol

We all have a bottle of rubbing alcohol in our medicine cabinets and we do not see this item as hazardous. If rubbing alcohol is used correctly it poses no harm to you our your house although it is very flammable and vaporizes quickly. Although some have used rubbing alcohol to kill bedbugs by pouring it over the affected fabrics, this is not a good idea! The alcohol then can easily catch fire, especially once placed into the washer or dryer.

Gasoline, Paint thinner & Turpentine

While it is a good idea to store gasoline in case of an emergency it must be stored properly to avoid fire hazards, along with paint thinner or turpentine.

Approximately 8,000 home fires are started annually due to the improper storage of these flammable materials. Gasoline needs to be stored in an UL-approved container at room temperature away from any heat sources such as a water heater or furnace. Paint thinners and turpentine should be in a tightly sealed container away from heat source.

Lighter Fluid

Most grill masters are aware of the dangers of lighter fluids and take safety precautions to maintain a controlled burn for the perfect burgers or ribs. So shouldn’t you do the same while storing these items?

Aerosol Cans

It’s common knowledge that aerosol cans contain flammable propellant. As seen in many movies, a flame mixed with any common aerosol can be turned into a weapon. While this is an exaggeration, it is unwise to leave any aerosol cans near an open flame or in an area where they can overheat, which can lead to the can exploding.

The Water You Don't See - Leering Danger

5/20/2020 (Permalink)

The key to avoiding costly repairs or restoration is to handle every water problem as a real threat to your property. SERVPRO of East Riverside City has the experience to find and dry unseen water before additional damage occurs. Here are just a few things we utilize in our water mitigation process:

  • Moisture Sensors – detect moisture in carpets, baseboards and walls to find the water you can't see.
  • Moisture Meters – determine the actual moisture content of materials. This also provides accurate readings to monitor the drying process.
  • Thermohydrometers- Measure temperature and relative humidity of the material. This allows our team to calculate and create a plan that is most conducive to drying the affected areas properly and efficiently. 

When dealing with any water loss, it is not only important to dry but to also disinfect and deodorize the structure. There is no need to worry, however, as we have that covered too!

  • Ultra-Low-Volume (ULV) Foggers- atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor causing residues may accumulate. This can also inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
  • Thermal Foggers- dispense solvent-based products by creating a dense fog. This fog consists of tiny particles of deodorant solution that attaches to and neutralizes all odor causing particles. 

With these tools, IICRC training and experience SERVPRO of East Riverside City is the team to find and dry out any-size water loss. Don’t panic, call SERVPRO.

Disaster Preparedness

5/20/2020 (Permalink)

We know that living in California comes with the threat of earthquakes that can happen at anytime. However, only about 20% of all earthquakes are strong enough to be felt by humans. Is your family prepared for a large earthquake? What about flooding? Depending on where you live, you may not think flooding is a real danger. Did you know it only takes 6 inches of fast moving water to knock down an adult? Think of what it could do to your home.

We have all heard time and time again that it is a necessity to prepare an emergency kit for everyone within a given household. Have you taken the time to prepare one? When was the last time you went through your kit? Due to the unpredictability of disasters it is recommended that you have a kit: in your house; in each vehicle; and even one at your place of employment.

What should you put in an emergency kit?

1. At least 3 days’ supply of food and water

  • 1 gallon of water per person
  • Can opener and basic utensils
  • Canned and packaged or freeze dried foods

2. Health and Medical supplies

  • Minimum of 3 day supply of all medications/prescriptions
  •  Basic first-aid supplies

3. Toiletries and personal care items

  •  Soap, shampoo and sun block
  • Toothbrushes and toothpaste
  • Baby wipes, toilet paper and paper towels
  • Contact lenses or spare eyeglasses

4. Safety Items

  • Whistle
  • Flashlight
  • Multipurpose tool (Swiss army knife)
  • Emergency blanket (or extra blankets)
  •  Radio – if battery operated includes extra batteries. Preferred to get a solar or hand-crank radio

5. Documents and Identification

  •  Insurance cards, Social Security cards (or copy of these documents)
  • Medical records and immunization cards
  • Family emergency contact information (recommended having a contact outside of the area as phone lines usually will be tied up during a disaster)

6. Extra

  • Cash – electronics may be down so don’t plan on being able to go to the bank or use an ATM or credit cards
  • Batteries
  • Spare car and house keys
  • Regional maps – everything is electronic these days but a paper map won’t lose its battery & doesn’t require and internet connection

Check your home for potential Hazards

Just put up your new flat screen? Have some artwork on the wall that you’ve had since college? A family portrait over the fire places? These are great items that turn your house into a home but in the event of an earthquake they can turn into flying weapons if not properly installed or secured to the wall. Here are a few things to double check, perhaps while doing your spring-cleaning this year.

1. Pictures and mirrors: ensure they are firmly anchored to the wall, avoid hanging anything over beds

2. Bookcase and shelves: bolt shelves to studs and strap bookcases to walls

3. Breakables: store in cabinets that have a latch to prevent these items from flying out

4. Curtains and blinds: good to keep closed at night in avoid flying glass in the event that the windows shatter

5. Appliances: retain with straps and hooks

6. Outdoors: secure furniture and accessories. It is a good habit to close any outdoor umbrellas when not in use.

7. Landscaping: regularly remove any dry debris and create a perimeter around your home in case of a fire.

Even though we hope that a major disaster will never strike we would hate for something to happen and not be prepared. It is always better to be safe rather than sorry.  You may have to put some time and effort into preparing now, but you’ll be glad you did. 

New Construction in Riverside

5/20/2020 (Permalink)

A new commercial building is being built off Van Buren Blvd in Riverside, CA. Before the roof could be put on the heavy rains came. A tarp was put on to prevent further damage which also allowed work to continue. Before drywall was installed the owners of the building and the site manager called SERVPRO of East Riverside City to check the building for moisture caused by the rain. 

This process is called Moisture Mapping, in which various tools are used to check the moisture levels in various materials as well as find moisture that cannot be seen. If the wood is not dried to a reasonable safe level before drywall and other material is placed over it this could lead to damage in the future in the form of mold or dry-rot which could compromise the structure of the building. 

This process of moisture mapping is also done for all water damage jobs. First  to locate the water damage and help determine which dry out method is best. Then throughout the dry out process to ensure all the affected material is being property dried. These readings are compiled in a Drying Report. 

For more information about moisture mapping see our video why-SERVPRO/Moisture-Mapping

Science Behind Drying

5/11/2020 (Permalink)

The first reaction to any-size water loss is to grab a mop or as many towels as you can to mitigate the amount of water present. You may think that  placing a fan in the affected area will also help get it dry. The professionals at SERVPRO of East Riverside City are trained in the science of drying and follow the strict, industry approved standards that help lower the chances of any secondary damage, like mold. When the expert water technicians enter your home after a water loss, we have two very important questions that we must answer before drying can begin.

What is Wet?

 The question sounds simple enough but the answer is often more complicated.  Standing water is obvious but it almost always means that hidden cavities of water exist that must also be located.  These hidden areas can be found under cabinets or laminated flooring.  Water can also seep under tile floors or hardwoods.  Beyond the floors, water often rests inside walls and insulation which can cause it to move to adjoining rooms.  Our technicians will inspect the building to locate every component that is wet.

How Wet Is It?

Water found under cabinets or inside walls can cause extensive damage if left untreated.  Wood will warp, wet sheet-rock will lose its strength and insulation can absorb large amounts of water.  To answer the question we use sophisticated metering equipment that can measure moisture levels in areas that are out of site.  We may also use a special camera, called a FLIR, that is capable of reading temperature variations within walls, ceilings and even the foundation, to answer this critical questions. 

Our equipment allows us to know if the material can be restored, can be dried out with our drying equipment or needs to be replaced. These tools also help our trained technicians monitor whether the materials are drying properly.

Speed up Mother Nature

What does that mean? Moisture will naturally move to drier air at the surface of the wet material. This can only happen if the air in the affected area has lower moisture levels than that of the affected material. Nature can take a much longer time to dry the affected materials without mitigation which can allow for secondary damage, such as that from mold growth, to set in. Thus, SERVPRO of East Riverside City uses specialized equipment to help dry hardwood floors, tough-to-reach places inside walls as well as dry the air in and around the affected area. 

Do You Have A Plan

5/11/2020 (Permalink)

How quickly your company can get back to business after a  fire or flood often depends on the emergency planning done today. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all types of emergencies. The following are some basic measures that business owners and managers can to be better prepared.

Develop a Business Continuity Plan

Your organization's risk needs will vary depending on the specific industry, size, scope and location. Begin by reviewing your business process flow chart, if one exists, to identify operations critical to survival and recovery. Carefully assess your internal and external functions to determine which staff, materials, procedures and equipment are absolutely necessary to keep the business operating. You should also establish procedures for succession of management.

Review Insurance Coverage

Inadequate insurance coverage can lead to major financial loss if your business is damaged, destroyed or simply interrupted for a period of time. Insurance policies vary: check with your agent or provider about things such as physical losses, flood coverage and business interruptions. Understand what your policy does and does not cover.

Prepare Your Emergency Plan

Your employees and co-workers are your business’ most valuable asset. Communication is central before, during and after a disaster. Include emergency information in newsletters, on your company intranet, in periodic employee e-mails and/or other communication tools you use.

Practice The Emergency Plan

Some disasters will require employees to leave the workplace quickly. The ability to evacuate workers, customers and visitors effectively can save lives. If your business operates out of more than one location, establish evacuation procedures for each individual building. If your company is in a high-rise building, an industrial park, or even a small strip mall, it is important to coordinate and practice with other tenants or businesses to avoid confusion and potential gridlock.

Secure Your Facility and Equipment

Install fire extinguishers, smoke alarms and detectors in all of the appropriate places. Secure all entry and exit points and plan for mail safety. Plan what you will do if your building, plant or store is not usable. Secure valuable equipment.

Improve Cyber Security

Protecting your data and information systems may require specialized expertise, but even the smallest business can be better prepared. Use anti-virus software and keep it up-to-date. Don’t open emails from unknown sources. Use hard-to-guess passwords and change them regularly. Protect your computer from intruders by using firewalls. Backup your computer data by using a secure cloud-based service and download security protection updates, known as patches, regularly.

Need help creating an emergency plan for your business? Don’t panic! Call SERVPRO of East Riverside City and we’ll help you set up an ERP (Emergency Ready Profile) to meet all of your business needs. The call and ERP are free (951)222-2224