Recent Posts

Water Heater Burst? Here's What To Do

7/27/2021 (Permalink)

If a burst water heater floods your Riverside home, it can cause serious damages. When this appliance breaks, flooding can be intense as it continuously refills as it gushes out water. When you don't notice the leak right away, you can end up with multiple floors of water damage, mold growth, or even a flooded basement.

When it comes to water heater flood cleanup in Riverside City, immediate action is required to help prevent extensive water damage from the water heater. Here, we will outline the steps you need to take to stop flooding, how to clean up, and ways to prevent hot water heater failure in the future.

What To Do When Your Hot Water Heater Bursts or Leaks

Immediately take the following steps to stop flooding and prevent further flood damage in your Riverside home.

1.  Turn off the water.

As soon as you notice that your water heater is leaking, you should turn off the water supply line to the tank. This shut off valve is usually found on the pipe that connects the heater to the main water line.

If for some reason this doesn't stop flooding, you may have to turn off the main water supply or drain the tank and open the pressure relief valve to completely stop the flow of water.

2.  Turn off the power or gas.

Depending on whether you have a gas or electric water heater, you will need to turn off the appropriate energy source to the heater. This step is important to ensure safety while performing cleanup. If you can't turn these off yourself or aren't sure how to, call a contractor to come help.

3.  Call a plumber to diagnose the problem.

You probably don't want to take a shower in cold water or not be able to take a shower in your home at all. Call a local plumber who can quickly determine the cause of your water heater flood and make repairs as needed.

4.  Clean up standing water.

Once you've stopped flooding, turned off the power, and arranged for a plumber to fix the cause of your issue, you can begin the flood cleanup process. To clean up, you'll need towels, mops, buckets, and possibly a wet-dry vacuum depending on the extent of standing water.

While cleaning up, open windows and set up fans to encourage air circulation and speed up the cleanup process. Once you've finished cleaning up, you should leave fans and dehumidifiers in the affected area for at least 5 days to ensure everything completely dries. If it doesn't, you're likely to end up with mold growth or structural problems in your Riverside home.

How To Prevent Hot Water Heater Leaks

Since water heaters generally only last between 8 to 15 years, you can't always prevent them from leaking. When your water heater is older than 8 years, the best thing you can do to prevent it from causing flooding is replace it.

Still, there are steps you can take to lessen the chances of a burst water heater flood in your home in Riverside.

  • Install a leak detector on the water heater that automatically turns it off when it senses a leak.
  • Drain your water heater once a year to prevent sediment build up which can cause it to fail.
  • Never ignore even the smallest amount of water leaking from the heater, as this is always a sign of a larger problem.
  • Install a drain pan at the bottom of the tank that drains outside of your home in case it begins to leak.
  • Know the signs that your water heater might break:
  • Popping or rumbling noises
  • Gas water heater causing a gas smell in your home
  • Water leaks
  • You hot water has flakes of rust or sediment in it
  • The water heater tank is rusting
  • Burst Water Heater Flood Cleanup Services

    The flooding and water damage from a water heater isn't always something that homeowners in Riverside can handle by themselves.

    When your water heater causes a flooded basement or causes flooding on multiple floors of your home - you should contact the water damage restoration specialists at SERVPRO of East Riverside for immediate assistance.

    Whatever the size of your water heater disaster in Riverside City, SERVPRO Of East Riverside is Here to Help 24 hours a day.

    It's Wild Fire Season

    7/26/2021 (Permalink)

    tan house with mountain and trees with gray smoke in the sky Are You Prepared?

    As temperatures rise and fire authorities brace for perhaps the worst wildfire season to date, it is important for you to prepare your property for the potential damage caused by excess smoke and soot.  Wildfires are unplanned fires that burn in natural areas like forests, grasslands or prairies. These dangerous fires spread quickly and can devastate not only wildfire and natural areas, but also communities.  Make sure everyone in your household knows and understands what to do if you need to quickly evacuate.  Consider making plans with friends or family to shelter with them where you may be safer and more comfortable.

       Have several ways to receive alerts. Download the FEMA app and receive real-time alerts from the National Weather Service for up to five locations nationwide. Sign up for community alerts in your area and be aware of the Emergency Alert System (EAS) and Wireless Emergency Alert (WEA)- which requires no-sign up.

    What should you do?

    Do not attempt to remove the smoke and soot by yourself, unless there is a professional present. Hiring a professional is necessary to thoroughly clean your facility of smoke, soot, odors, and any other pollutants. You need knowledgeable environmental experts familiar with various types of combustion by-products, who can clearly define the assessment and testing strategy appropriate for your situation.

    Strengthen your Home

    • Use fire-resistant materials to build, renovate or make repairs.
    • Find an outdoor water source with a hose that can reach any area of your property.
    • Create a fire resistant zone that is free of leaves, debris or flammable materials for at least 30 feet from your home.
    • Designate a room that can be closed off from outside air. Close all doors and windows. Set up a portable air cleaner to keep indoor pollution levels low when smoky conditions exist.
    • You may have to evacuate quickly due to a wildfire. Learn your evacuation routes, practice with household, pets, and identify where you will go.
    • Follow the instructions from local authorities. They will provide the latest recommendations based on the threat to your community and appropriate safety measures.

    Because fire damage restoration can take so many forms and stages after an emergency, you need a team of professionals capable of helping you nearly every step of the way. Our SERVPRO of East Riverside team has the experience and extensive training to make fire disasters "Like it never even happened." Give us a call today at (951)222-2224

    Understanding Thunderstorms

    7/26/2021 (Permalink)

    Did we just get rain in Riverside in the middle of July?

    On a hot summer day the surface of the Earth is heated by the sun. The Earth's surface heats the air just above the surface through the process of conduction.

    The action of warm air rising and cold air sinking (convection) plays a key role in the formation of severe thunderstorms. If the warm surface air is forced to rise, it will continue to rise, because it is less dense than the surrounding air. In addition, it will transfer heat from the land surface to upper levels of the atmosphere through the process of convection.

    Two of the most important ingredients for thunderstorm formation are instability (unstable air) and moisture.

    There are three main types of thunderstorms; orographic, air mass, and frontal.

    Supercell thunderstorms occur when very strong updrafts are balanced by downdrafts. This can allow the storm to persist for many hours. In a supercell, a moist, unstable body of warm air may be forced to rise by an approaching cold front.

    The result is a strong, persistent updraft of warm moist air. Speeds in an updraft can be as fast as 90 miles per hour! The air cools as it rises. Water vapor condenses and forms cumulus clouds. When condensation occurs, heat is released and helps the thunderstorm grow.

    At some point, condensation high in the cloud (now in the form of water droplets and ice) falls to the ground as rain. A cold downdraft forms as the rain falls.

    SERVPRO of East Riverside City has experience restoring homes affected by storms and flooding. We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your home or business back to pre-storm condition.

    Have Storm or Flood Damage? Call us today (951)222-2224

    Why is Professional Commercial Restoration Cleaning so Important?

    7/26/2021 (Permalink)

    office building with black chairs and white floor SERVPRO ad Have a Commercial Building That Needs Cleaning?

    Professional commercial restoration cleaning is among the most vital services available to owners of commercial property. Let’s face it, most commercial properties get a lot of wear and tear over the years, especially multifamily housing units and office complexes. Why is professional commercial restoration cleaning so important? You’re about to find out!

    What Can Go Wrong, and Why You’ll Need a Professional Commercial Restoration Cleaning Service

    There’s a lot that can go wrong with a commercial structure, especially if it’s an older one. Commercial buildings can be damaged by mold, water, fire, or most unfortunate of all, a sewage backup. You hear about that kind of stuff happening all the time, but most people never think that it could actually happen to their own properties. Unfortunately, it can, and as time goes on, the chances of experiencing at least one of the preceding types of damage rises steeply.

    At this point, you might be thinking that you still won’t need a professional commercial restoration cleaning service because you’re on top of everything and confident that you can prevent any such damage.

    Fire is spontaneous, you never know when or how one might start, especially since it might not even start in your building at all. For example, say you did everything right, you bought a bunch of smoke detectors, had them installed, check them regularly, and replace the batteries. What happens if the owner of the building next to you didn’t do any of that stuff? What if that owner doesn’t have any functioning smoke detectors in their building and they have an ancient electrical system? The building will burn and it’ll probably set your building on fire too because they’re so close together, that’s what’s going to happen.

    Now consider this, after paying a professional plumber to inspect and maintain the pipes in your building for several years, there’s a flood. No one has any control over flooding, it just happens, and always at the most inopportune time, it would seem. After a flood, providing that your structure is still standing, there will be a substantial amount of water damage, and that damage will have to be fixed by a professional commercial restoration service like SERVPRO of East Riverside City.

    When you have damage from mold, fire, or water, that damage has to be repaired professionally, there’s just no other substitute.

    Why You Should Look Into Partnering with a Professional Commercial Restoration Cleaning Service Ahead of Time

    When it comes to finding a reliable professional commercial restoration cleaning services, it pays to be proactive. You don’t want to be stuck combing through reviews while your building is still spewing mold, crumbling from fire damage, or soaking wet.

    Savvy commercial property owners know that it’s best to have someone lined up that they can call day or night, someone they can trust to get the job done right, someone like SERVPRO of East Riverside City. 

    If you own a commercial building, it’s time to connect with us,  call today! (951)222-2224

    Personal Protective Equipment (PPE) for Mold

    7/22/2021 (Permalink)

    white background with work boots, gloves, goggles, helmet, and rubber gloves Personal Protective Equipment (PPE) for Mold

    Any remediation work that disturbs mold and causes mold spores to become airborne increases the degree of respiratory exposure. Actions that tend to disperse mold include: breaking apart moldy porous materials such as wallboard; destructive invasive procedures to examine or remediate mold growth in a wall cavity; removal of contaminated wallpaper by stripping or peeling; using fans to dry items or ventilate areas.

    The primary function of personal protective equipment is to prevent the inhalation and ingestion of mold and mold spores and to avoid mold contact with the skin or eyes. The following sections discuss the various types of PPE that may be used during remediation activities.

    Skin and Eye Protection

    Gloves protect the skin from contact with mold, as well as from potentially irritating cleaning solutions. Long gloves that extend to the middle of the forearm are recommended. The glove material should be selected based on the type of substance/ chemical being handled. If you are using a biocide such as chlorine bleach, or a strong cleaning solution, you should select gloves made from natural rubber, neoprene, nitrile, polyurethane, or PVC. If you are using a mild detergent or plain water, ordinary household rubber gloves may be used.

    To protect your eyes, use properly fitted goggles or a full face piece respirator. Goggles must be designed to prevent the entry of dust and small particles. Safety glasses or goggles with open vent holes are not appropriate in mold remediation.

    Respiratory Protection

    Respirators protect cleanup workers from inhaling airborne mold, contaminated dust, and other particulates that are released during the remediation process. Either a half mask or full face piece air-purifying respirator can be used. A full face piece respirator provides both respiratory and eye protection. Please refer to the discussion of the different levels of remediation to ascertain the type of respiratory protection recommended. Respirators used to provide protection from mold and mold spores must be certified by the National Institute for Occupational Safety and Health (NIOSH). More protective respirators may have to be selected and used if toxic contaminants such as asbestos or lead are encountered during remediation.

    As specified by OSHA in 29 CFR 1910.134 individuals who use respirators must be properly trained, have medical clearance, and be properly fit tested before they begin using a respirator. In addition, use of respirators requires the employer to develop and implement a written respiratory protection program, with worksite-specific procedures and elements.

    Protective Clothing

    While conducting building inspections and remediation work, individuals may encounter hazardous biological agents as well as chemical and physical hazards. Consequently, appropriate personal protective clothing (i.e., reusable or disposable) is recommended to minimize cross-contamination between work areas and clean areas, to prevent the transfer and spread of mold and other contaminants to street clothing, and to eliminate skin contact with mold and potential chemical exposures.

    Disposable PPE should be discarded after it is used. They should be placed into impermeable bags, and usually can be discarded as ordinary construction waste. Appropriate precautions and protective equipment for biocide applicators should be selected based on the product manufacturer's warnings and recommendations (e.g., goggles or face shield, aprons or other protective clothing, gloves, and respiratory protection).

    Learn more about mold and what to do until help arrives by reviewing these Mold Tips from SERVPRO Of East Riverside

    Why Does the Toilet Overflow When I Take a Shower?

    7/22/2021 (Permalink)

    gray walls and floor with water overflowing out of a white toilet Water damage can ruin your home, call SERVPRO we will help.

    Having plumbing problems in your Riverside City home can be a big headache, especially when something like a toilet overflow starts happening unexpectedly and requires sewage cleaning. If one of your toilets is overflowing when you take a shower, it is likely being caused by a clog between the shower and the sewer. As the shower runs, the water is stopped by the clog and pushed into the wastewater lines and comes out the first spot it can, which in this case is your toilet.

    Sewage Cleaning

    When this type of problem happens, it can create a major mess in your bathroom. It can be even worse if you take a shower upstairs and the overflow is happening in a bathroom you don’t use every day, such as in the basement or in a guest bathroom. If you have a toilet overflow that has gone unnoticed for a few days, to the point where water damage and mold has begun to set in, there are many professional water damage remediation companies that can thoroughly repair and clean up the area. Proper sewage cleaning is important to ensure everything is fully decontaminated to prevent disease.

    You may be able to clear out the clogged pipe yourself using an auger “snake”:

  • Through the toilet drain.
  • Directly through the floor drain after you remove the toilet (this is often easier for cleaning out the clog).
  • If this doesn't work, you can also take a snake through your drain clean-out which may be located in your basement or crawlspace. Be aware that sewage could spill out after removing the cap if it's clogged here.
  • Hiring a professional is often recommended to avoid spending money and time only to realize the problem is bigger than you expected, or unreachable by a common snake.

    Fix Your Pipes

    A clogged pipe can be an easy, quick fix and may not cause much of a mess or damage if taken care of immediately. But, if the clog has been building up for many years and is far down in the sewage lines, it could require professional tools and the hand of an experienced plumber.

    We can respond quickly to water damage emergencies to address both saturation and standing water.

    Once your pluming issue is fixed, contact us here at SERVPRO Of East Riverdside

    Protecting Water Damaged Contents in Properties

    7/21/2021 (Permalink)

    One of the most detrimental aspects of water damage incidents to Riverside homes is the potential damage to your personal belongings and keepsakes. While many of the construction materials and structural elements throughout the property can get replaced by our licensed contractors and reconstruction experts, replacing your treasures and acquired items cannot happen so easily. In many cases, substantial water damages lead to irreparable damage to these contents without the appropriate preventative measures from skilled professionals like ours.

    By protecting the contents of your Riverside home from water damage that can occur with situations like a storm, appliance failures, broken fixtures, and aging plumbing, our SERVPRO team is always here to help. We have a full-service content department with accreditations in multiple niches of the restoration industry through the standard-setting Institute of Inspection, Cleaning and Restoration Certification (IICRC).

    Water Damage Repairs

    At-risk items in your home get assessed and tagged throughout the initial inspection process. We can determine which items do not require removal, which of your belongings are at risk, and which contents require relocation on site. These determinations must happen quickly, as water damage effects can lead to irreparable saturation and degradation of specific belongings. Our experienced professionals arrive with packing materials and boxes to remove designated items and furniture with our production trucks back to our SERVPRO facility for cleaning, drying, and safekeeping.

    While we have the complete comprehensive approach to restoring your home, protecting your belongings is one of the main objectives of our mitigation process. We know that certain items cannot get replaced, so we take our time to protect everything we possibly can from rapidly spreading water damages.

    We can respond quickly to water damage emergencies with the advanced equipment to address both the saturation and standing water. You can also trust in our experienced and highly trained SERVPRO Of East Riverside contents department to protect what matters most. Give us a call anytime you need us at (951)222-2224

    Why Do I Have Water In My Basement After It Rained?

    7/20/2021 (Permalink)

    Finding your basement floor covered or damp with water after it rains can leave you scratching your head to figure out how it's getting there. When water is entering your basement where the wall meets the floor every time it rains, you're likely struggling with a hydrostatic pressure issue, which we will explain here.

    Causes of Water Coming in Basement Where Wall Meets Floor

    Hydrostatic Pressure

    Hydrostatic pressure refers to water pressure. When the ground around your basement is saturated with water, it exerts pressure on the foundation and walls of your basement. One cubic foot of water weighs about 60 pounds - so when the ground outside your home is saturated, you may have thousand of pounds of water pressure looking for a way past your foundation walls.

    Eventually, this hydrostatic pressure against your foundation will allow water to find it's way in and cause some sort of basement leak most likely due to the structure your basement, which we will review next.

    Gap Between Basement Wall and Floor

    This gap is commonly referred to as the cove joint, and is common in many basements. When your basement is dug out to build your home, a large slab of poured concrete was made to support your home. This must dry before more concrete is poured, and since new concrete does not bond with the old you are left with a small gap, or the 'cove joint' where water under pressure can get through the wall.

    Since most basements have cove joints (the gap between your basement wall and floor), things such as a high water table, clogged or failed drainage systems, and improper draining of surface water from your home can cause water to come in the basement after rain.

    Preventing Water In Your Basement After Rain

    When it comes to cove joints, hydrostatic pressure, and wanting to keep your basement dry and clear of water damage - there is a struggle. There are solutions to your basement water problems, but the permanent solutions can run upwards of thousands of dollars. Below are ways to prevent water in your basement after rain in order of cost:

    • Navigate water away from the foundation - Do this by extending your gutters and downspouts and inspecting the ground around your foundation for any areas that slope towards your home rather than away. Then, take steps to raise the slope away from your home with sand or clay and top with gravel or woodchips.
    • Clean your gutters - Clogged gutters don't efficiently allow water to navigate away from your home, and may instead cause water to flow directly down the siding of your home and along the foundation wall. This will allow water to collect in the ground and exert pressure on the walls of your basement.
    • Waterproof your basement - There are many ways to accomplish this, but most should be done by a professional with the average cost ranging from $3,000-$15,000. Depending on your basement and your needs, you may install a sump pump, interior drain tile, exterior drain tile, or general basement waterproofing without a drainage system.

    Call SERVPRO Of East Riverside today 24 hours a day, 7 days a week! (951)-222-2224

    10 Unexpected Things That Can Start A Fire In Your Home

    7/19/2021 (Permalink)

    fire and gray smoke coming out of a house window tan background with fire safety tips Learn These Safety fire Tips

    Learn about these common items that can unexpectedly start a fire in your home.

    When doing chores or working around the house, your mind probably isn’t fixated on all the little things that could start a fire. Most homeowners know the common causes of house fires, but there are many more than most think of. Here, we will review some of the unexpected things that could start a fire in your home.

    Unexpected Fire Starters 

  • Sawdust. Sawdust is highly combustible and should be cleaned up right away. One small spark from an outlet or the chemicals used during woodworking can ignite a sawdust pile.
  • Laptops. When left on a bed or blankets charging for an extended amount of time, laptop batteries can overheat and cause a fire. Many laptops will automatically shut off when batteries are close to overheating, but when left in a pile of flammable materials, it may be too late.
  • Glassware. There have been cases of glassware being left in intense, direct sunlight that causes them to combust or explode. Leaving a candle lit for too long in a glass container can see the same result if it heats up to too high of a temperature. If you notice decorative glassware or candle holders becoming extremely hot, reposition them out of direct sunlight or change the candle holder.
  • Smoking in the garage. Does Uncle Jim take his sneaky cigarette break during the holidays in the garage? Let him know that the garage isn’t a safe place to smoke because of the flammable liquids like gasoline or cleaning supplies that are usually stored there. 
  • Oily or greasy rags in the garbage. When you have oily rags, be sure to let them dry out completely before storing or throwing them away. When the flammable oils aren’t able to dissipate and are stuffed in a closed, hot container - they may combust.
  • 9-Volt Batteries. These shouldn’t be left loose in a drawer with other things, because if it touches metal it could spark and cause a fire. Keep them in their packaging to prevent this off-chance fire.
  • Aerosol sprays. Room sprays or beauty products like hair mousse or hair spray can ignite an inferno when exposed to an open flame, especially when they are in use. Aerosol cafes can also pose a danger of exploding when left in a sunny window. 
  • Nail polish remover. The acetone in nail polish remover is extremely flammable and the fumes can be enough to ignite a fire. Don’t take off nail polish sitting next to your favorite candle! 
  • Hair dryers. Like your dryer vents, the back vent of your hair dryer will accumulate dust and lint over time. When you don’t clear this build up, the heat of your hair dryer or a stray spark can cause the dryer to catch on fire in your hands. 
  • Toaster/Toaster ovens. Many toasters have trays underneath them where they catch crumbs to prevent a mess on your countertop. When the traps aren’t cleaned out, the accumulation of crumbs can become a fire hazard.
  • Have you experienced any of these situations?  Have fire damage? Smoke damage?  Call us today 24 hours a day 7 days a week   SERVPRO Of East Riverside  (951)222-2224

    WHAT Does SERVPRO Do?

    7/16/2021 (Permalink)

    green background with question why SERVPRO Why SERVPRO? We have advanced expertise in numerous areas of mitigation and restoration services.

    Why SERVPRO of East Riverside? 

    Each franchise is an individually owned and operated company.  We have advanced expertise in numerous areas of mitigation and restoration services. 

    We work directly with most insurance companies, and are available 24 hours a day, seven days a week.  Technicians at SERVPRO of East Riverside will document every step so you are confident that your home or office is in the right hands.  Over seventeen hundred franchises tell the tale. We have grown phenomenally and are continuing to grow. Your business in Riverside has been the cornerstone of that growth and we recognize that.

    SERVPRO provides Residential & Commercial cleanup of:

    Water & flood damage

    Fire damage

    Storm damage

    Mold remediation

    Restoration services

    SERVPRO of Riverside also performs these specialty services, including:

    Biohazard

    Sewage

    Drapes and Blinds

    Odor Removal

    Air Ducts and HVAC

    Ceilings, Floors, and Walls

    Carpet and Upholstery

    Because of you, we strive to always put our best foot forward. Whether bagging up hazardous waste or speaking with insurance adjusters, our efforts are and always will be to give you our best.

    Without experience, the best intentions are fruitless. We, here at SERVPRO of East Riverside have experience. The staff at our franchise are well trained and professional when performing their duties and/or assessing your situation. If and when you are facing the discomfort of a high-stress situation, find us online SERVPRO Of East Riverside or call us at (951)222-2224 24/7 and we will put those years of experience to work for you.