Recent Posts

Smoke Alarms Save Lives

8/22/2019 (Permalink)

Smoke alarms play a vital role in saving lives and, when properly installed, can cut the risk of injury in half.

It is required that smoke alarms and carbon monoxide detectors be installed in every bedroom, outside all sleeping quarters and on every level of the home. Business owners should consult their local Fire Marshall to ensure that specific building fire codes and smoke detector requirements are met.

Following these recommendations are great, but having proper smoke alarms in place is just the start to protecting your family and property. Having an escape plan allows your family, employees or clients to escape quickly and safely in an emergency situation keeping everyone out of harm’s way.

Tips on Installation & Maintenance

  • Install smoke alarms on every level of the home, including the basement.

  • Smoke alarms should be installed away from the kitchen to prevent false alarms. Generally, about 10 feet from all cooking appliances.

  • Test your alarms at least once a month using the test button.

  • Replace batteries in all alarms at least once a year. If an alarm “chirps” the battery is low and should be replaced right away.

  • Replace all smoke alarms every 10 years.

Smoke Alarm Facts

  • 3 out of 5 fire deaths occur in homes where the smoke detectors are not working properly.

  • Smoke alarm failures usually result from missing, disconnected or dead batteries.

  • More than one third (37%) of home fire deaths result from fires in which no smoke alarms are present.

  • The risk of dying in a home fire is cut in half in homes with working smoke alarms.

For Business Owners

  • See our blog on SERVPRO Emergency READY Profile for your business.

  • This helps you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance of an emergency is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Bio-Hazard

8/22/2019 (Permalink)

Sewage Backup in bathroom Sewage backup is one type of a Bio-Hazard Disaster SERVPRO of East Riverside City can help make it "Like it never even happened."

Bio-hazard is not a word that you hear often in regards to a home or office. SERVPRO of East Riverside City is prepared to help you clean up any type of disaster, including bio-hazards, in your home or place of business. The majority of home bio-hazard disasters happen in the bathroom. 

Here are a few bio-hazard scenarios to be aware of:

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these bio-hazards also introduce harmful microorganisms into a structure. Our team of professionals will remove the sewage, contaminants and moisture and will help ensure the structure is properly cleaned, disinfected and deodorized.

Blood-borne Pathogens

Our team of professionals will remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. We will also clean, disinfect and deodorize the structure.

Sewage Backup

8/22/2019 (Permalink)

Sewer backups should always be considered an emergency since the water may contain viruses, bacteria, and other microbes. Our team of professionals have specialized training and equipment to quickly and safely clean sewage backups. Water damage is classified by Category, depending on the level of contamination, and how it is handled is based on the specific classification.

There are three classifications for water loss:

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

Category 2: "Gray Water"

Category 2 water is contaminated. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

Category 3 water is grossly contaminated and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Hour Emergency Service

Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. Our team of certified heroes are available day or night and ready for any size disaster. 

The SERVPRO Difference

8/22/2019 (Permalink)

Why Choose SERVPRO?

The restoration industry is constantly growing which gives you plenty of options when choosing a Fire & Water Damage and Restoration Company. So why chose SERVPRO? What sets us apart from the competition?

Highly Trained Specialist

All of our technicians are trained to ensure they have the most up to date techniques and equipment to restore your property back to "preloss" conditions. We try our best to restore your belongs over replacing them. Our extensive training consists of Employee Certification Training from SERVPRO Franchise, continued e-Learnings and on-going IICRC Training.

IICRC Certified

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standard for the cleaning and restoration industry.

  • WRT - Water Damage Restoration
  • AMRT - Applied Microbial Remediation
  • ASD - Applied Structural Drying
  • CCT - Carpet Cleaning
  • FSRT - Fire and Smoke Restoration 
  • OCT - Odor Control
  • UFT - Upholstery and Fabric Cleaning

Faster to any size Disaster

When it comes to water damage, immediate action is needed to help minimize the damage and costs of restoration. We pride ourselves on our quick response times and 24-hour emergency services. All our technicians are at the ready 24 hours a day, 7 days a week, 365 days a year!

Advanced Technology & Techniques

The IICRC S500 Water Damage Guide gives a specific set of practical standards that incorporate the fields of psychrometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry your property quickly and effectively.

To detect moisture, SERVPRO uses hygrometers or infrared cameras that can locate moisture/water through a wall, ceiling or floor. We have powerful extraction equipment which speeds up the drying process by removing the bulk of the water from an area. Industrial strength air movers and dehumidifiers remove moisture from the air, dry out walls, floors and even furniture. Air scrubbers remove the airborne contaminants and control the air quality during restoration and cleanup, keeping the air clean and odor free. Along with other OSHA- approved cleaning agents, germicides and anti-microbial treatments, you will find that SERVPRO of East Riverside City is fully equipped with the best equipment for water, fire, smoke, and mold damage.

The Difference

So what really sets SERVPRO of East Riverside City apart from other restoration companies?

Although each SERVPRO is individually owned and operated, each one must follow specific operating guidelines set forth by SERVPRO Corporate, which means there is a check-and-balance in place. Providing quality work for a fair price is our goal.

IICRC guidelines recommend “in-place drying” when possible. We strive to put the customer first by drying in place as much as possible, which is the safest way to go and will reduce the cost of restoration.

The IICRC standard for drying is 3-5 days. SERVPRO works to meet that standard for every job, no matter what the cause. Yet, many mitigation companies are charging for 10 days or longer! Why? True, drying for only 3-5 days means a lot less money on each project, but SERVPRO thinks it’s better to put our customers before our pocketbooks.

In addition, the 2018 Entrepreneur Magazine list of Top 500 Franchises ranked SERVPRO as #12!

We hope you never have to call a restoration company, but if you do, we hope you’ll give  SERVPRO of East Riverside City a call.

Air Ducts

8/15/2019 (Permalink)

Get Your Ducts In A Row

Building owners and facility managers would probably agree that there are two very important, yet at times overlooked, appliances in any building-- the toilets and the HVAC system. Yet in the real world, the maintenance and upkeep of the HVAC system may take a backseat to sticking to the company budget.

The truth is, when poorly maintained, duct boards can begin to break down which causes them to shed fibers into the HVAC's air stream. This causes the air quality to deteriorate rapidly and may even become hazardous. Hospitals and other facilities with susceptible occupants should take special care when it comes to the air quality and performance of their HVAC systems.

Routine maintenance is best, including having your HVAC system and ducts inspected annually. The Professionals at SERVPRO of East Riverside City can inspect the heating, ventilation and HVAC system in your home or office. Our trained technicians can then make recommendations on the best way to address any concerns, as duct cleaning is not always necessary. 

Keeping your ducts clean can extend the life of the equipment. This can save your company money and give your customers cleaner air to breathe.

Other benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on duct cleaning contact call SERVPRO of East Riverside City today.

Summer Floods - Are You Prepared?

7/9/2019 (Permalink)

Flash flooding typically occurs around summer time in Riverside, CA. Though these flash floods don't happen too often, any homeowner would really benefit from being prepared in case one does occur in your area. Here are just a few tips to keep in mind that may help prevent flooding on your property:

  • Watch current weather forecasts on TV or the internet
  • Listen to weather reports on the radio or a NOAA weather radio
  • Subscribe to lightning and severe weather notification services
  • Scan the skies 360 degrees around and overhead before leaving a safe location

Tips For Your Property

  • If you live in a flood prone area have an evacuation plan.
  • Store materials like sandbags, plywood, plastic sheeting and lumber for protection from floodwaters and to make quick repairs after a severe storm.
  • Store materials above flood levels.
  • Secure wanted objects to prevent them from floating away.
  • Learn where to find high ground, which is safe from flooding. In a flash flood seek high ground quickly.
  • Contact an insurance agent to discuss flood insurance coverage. Flood losses are not covered under normal homeowners' insurance policies. Flood insurance is available through the National Flood Insurance Program. Get coverage early-there is a waiting period before it takes effect.

Keeping on the watch for a flash flood is best way to avoid a headache when one does occur. Despite your best efforts, however, a water loss is still possible for anyone's home. If you experience flooding, whether from a flash flood or some other cause, please call us at SERVPRO of East Riverside City. We will promptly get a technician out to begin restoring your property to its pre-flood conditions. 

Attention Business Owners

7/9/2019 (Permalink)

Vacant buildings can be a target for vandalism, especially if there is little security or poor maintenance.

One of the most common items that attracts a thief to vacant buildings are copper piping or other valuable fixtures inside. If the property is not well maintained it becomes easy for people to break in and use the place for parties or more illicit means. Vacant properties can also become dwelling  places for the homeless or squatters. The threat of a catastrophic fire is another problem for vacant properties.  Each year over 30,000 fires are started in vacant buildings, causing over $640 million dollars in property damage.

Here are just a few things that property owners can do to protect any vacancies from being destroyed:

  • Clear the front of the building of cardboard, paper, brush and scrap wood.
  • Stop by the property regularly, at least once a week, or hire a property management company to care for the building.
  • Keep parking areas and sidewalks in good condition.
  • Any and all toxic substances that may cause contamination to surrounding areas or might harm people or emergency personnel should be removed safely and immediately from the building.  
  • Put up obstacles to ensure that all pedestrians and vehicles stay out of the parking area when the building is not in use.
  • Keep exterior lights on at night; if possible hire a security guard to keep watch over the building during the night time hours.
  • Make sure that fire exit signs and emergency lighting are always on.
  • Keep the heat on and drain the plumbing system to avoid any burst pipes.
  • Turn off all utilities except when needed and to power alarm systems and lighting.
  • Fire detection devices should be linked to a central monitoring service and kept in working order. This can not only save your building but neighboring buildings as well

The majority of businesses that have to close due to a loss, such as water damage or a fire, will not reopen. This makes it vitally important to find the right people to get your business back on it's feet as quickly as possible. If your business suffers a loss, don’t panic! Call SERVPRO of East Riverside City and we can quickly arrive to handle any size loss.

Misconceptions About Mold

7/9/2019 (Permalink)

There are many misconceptions about mold growth, removal and especially cleanup. Our trained technicians are here to help sort things out for you and have the skills and equipment to help remove it form your property.

Who Should Do the Cleanup?

Taking on the task of mold removal and cleanup can be overwhelming. If you have a small area, less than 3 square feet, you may be able to deal with it yourself. If the affected area is larger, then it is recommended you contact a trained professional with IICRC licensing for Mold Removal.

When searching for the right company, check reviews and customer testimonials specific to  mold removal. There are strict guidelines that need to be followed when it comes to mold removal so it is important to check the credentials of any company hired to ensure these guidelines are followed accurately. SERVPRO of East Riverside City is certified by IICRC in mold removal and remediation. 

How To...

Mold will grow on wet surfaces, so it is important to fix any water leaks and dry-out moist areas first before focusing on the mold. If an affected area is not dried correctly the mold growth will return!

  • Do not paint or apply caulking on moldy surfaces. This will only cover the problem. You must clean the mold and dry it before painting. Paint is likely to peel if the area is not properly treated.
  • Absorbent or porous materials, such as ceiling tiles and carpet are recommended to be destroyed. The mold can grow or fill in the empty spaces and crevices of porous materials thus making it very difficult or impossible to remove completely.
  • The use of chemical or biocides that kills organisms is not recommended. This may disinfect the area but will leave mold spores behind. Dead mold may still cause allergic reactions and may reactivate if the affected area is disturbed, or if the area on which the mold spores are living is moved or exposed. It MUST be removed.

How Do I Know the Remediation is Finished?

  • There should be no visible mold or moldy odors present. Staining and cosmetic damage may remain on affected areas such as furniture or wood material. There are specialists that can restore items that cannot be replaced, although the process of restoring items like furniture or sentimental items can be expensive.
  • You should be able to re-occupy the area without health complaints or physical symptoms.

If you have any further questions regarding Mold Removal feel free to contact our helpful hero's at SERVPRO East Riverside City either via email info@servpoer.com or directly at #951-222-2224.

Benefits of Choosing SERVPRO

5/21/2019 (Permalink)

Don't Panic Call SERVPRO 951-222-2224

We understand there is no such thing as a small emergency when it impacts your home, business or revenue loss. Timely mitigation is key to minimizing damage and getting your life or business back to normal. Don’t panic – call SERVPRO of East Riverside City first! Here’s why.

1-4-8 Response

SERVPRO’s 1-4-8 service response guidelines  ensures timely communication and response to minimize your loss.

  • 1 – Within 1 hour of loss notification a SERVPRO professional will contact you, the tenant or property management to arrange a service call appointment.
  • 4 – Within 4 hours of loss notification a SERVPRO professional technician will be onsite to start mitigation (the dry-out process).

Our technicians will communicate their assessment of the loss with you, whether you're the owner or property manager, in detail before beginning the mitigation process. Restoration services can include moisture detection, water extraction, de-humidification and content inventory and manipulation. We want our customers to be aware of and agree to all of these components before any work is started.

  • 8 – Within 8 hours of loss notification a SERVPRO professional will communicate to you, the homeowner or the property manager (or other point of contact, such as your insurance company) with the status of the loss and scope of the work needed.
  • As vendors with most major insurance companies our team will communicate directly with your adjuster, leaving one less thing for you to worry about. 

We understand your family or business wants to make things "Like it never even happened" as soon as possible. Thus, we strive to complete all jobs in a timely manner.  Our use of electronic claims reporting allows us to transfer information quickly and efficiently to the various parties involved, including your insurance company.

We hope you never have to call a restoration company, but if you do we hope you’ll call SERVPRO of East Riverside City.

Control Moisture Levels - Avoid Mold

5/21/2019 (Permalink)

Moisture levels within a home can elevate the risk for mold growth. Whether the water comes from a leak, high humidity or the varying temperatures that can be found in different areas of the house, your best solution is to reduce these moisture levels as much as possible. If things are not taken care of in a timely manner then it could spell disaster for those in your household who suffer from allergies, asthma or other health related issues. SERVPRO of East Riverside City is here to help with just a few tips for you to keep in mind when dealing with any water-related issues in your home:

Dry Up All Moisture You Find

Unfortunately, even the smallest water leaks can turn into a major mold problem if they are not dealt with immediately. Make sure to check the pipes under all of your sinks for a leak. It is also good to check the water lines that connect the washing machines and refrigerators to the wall. Any leaks should be fixed right away.

Also keep in mind that water can spill from a pot when watering an indoor plant. Make sure to add a dish underneath any pots containing plants in case of a leak. It is also advisable to never leave a plant pot on a carpet, rug or other household item that contains fabric. These fabrics can be perfect for mold growth if moisture seeps into them

Monitor Hot-Water Heater & Moisture Levels of Below Ground Areas

Monitoring your hot-water heater and the area around it on a regular basis can save you from a major headache in the event of a leak. One way that this can be done is with a floor-water alarm that can be purchased and installed near your hot-water heater or can be tied in with your home's central alarm system if it has one. 

Make sure to monitor areas that are below ground, such as basements and crawl spaces, for their relative humidity (RH). Not all mold growth requires standing water so use a thermo-hygrometer to measure the RH of these areas. You want the RH to be between 50-60%. It may also be a good idea to buy a dehumidifier for the less-dry months. This can help prevent mold growth and keep the RH at a consistent and safe level.

Keep Warm While Controlling Humidity

Don't allow humidity levels to climb for any above-ground areas. This can be especially true during the colder months when windows are less likely to be opened. Turing on the exhaust fan above a cooking area can help mitigate RH levels. After showering or bathing, make sure to use the exhaust fan to draw out the moisture in the air. Leaving the bathroom door open afterwards can also reduce RH levels. 

Make sure to also keep any closets that have walls facing the exterior of a structure warm. These walls can develop mold growth. Also, make sure not to over stuff your closet with personal goods as this can prevent the heat from penetrating into the closet. Also make sure that the closet does not contain any carpeting as carpet can capture biodegradable dust and matter which can further encourage mold growth.  

Keep All Rooms Warm During Winter

Though Southern California only experiences a brief time where it is cold, it is still advisable to keep all of the rooms at a comfortably warm temperature. Yes, it may make economical sense to only heat those rooms that are in use more often, but with colder temperatures comes higher RH levels even for those rooms that are above ground! This can lead to serious mold growth so keep your house warm.

Isolate Crawl Spaces & Monitor Moisture Levels in Attached Garages

Any crawl space should be isolated from the outside and should regularly be dehumidified. If your home contains a crawl space then it should be covered with a mesh-reinforced vapor barrier or even be completely cemented over. This will limit the evaporation from the underlying soil. 

The moisture levels within an attached garage should also be closely monitored. Make sure not to introduce any unnecessary moisture. Though rare for Southern California, monitoring should be done especially for humid or inclement weather as the RH levels can rise. Keeping these levels of an attached garage under 70% should be sufficient.

These are only a few tips to help you keep your house safe from mold growth and should only be applied to small amounts of water. If your home experiences a major water loss, such as burst pipes, toilet or dishwasher overflow or any other  major water source then make sure to give SERVPRO of East Riverside City a call. We will help navigate you through any of your major water loss needs!