Archived Blog Posts
Avoid Holiday Hazards
Candles and lights add a simple yet elegant touch to your home or dinner table during the holidays. However, without the proper precautions this season can go from festive to frightening in an instant.
Did you know December is the peak time of year for home candle fires? Reduce the risk of home fires with the following tips from the National Fire Protection Association (NFPA).
- Keep candles 12" away from anything flammable. Flame-less candles are a great alternative in achieving the same look without the dangers of an open flame.
- Use sturdy candle holders that don't easily tip over. Follow the "Three's" rule to have a clean uncluttered look while keeping things safe. The 'Three's' rule is to pair or group your decorations in three's of varying heights, shapes and sizes. This adds interest without cluttering the surface.
- Keep your tree, if you have one, 3 ft away from any heat source such as the fireplace, radiator, space heaters, candles or air vents.
- Not all holiday lights are for indoor use; double check the instructions for the lights you have before putting them up.
- Do not use lights that are worn, have broken cords or have loose bulbs. Yes, it can get expensive buying new lights each year but it's worth your family's safety!
- When your tree is dry it's time to get rid of it. Do not leave old trees inside your home, garage or outside leaning against your home or any structure. Check with your local community for safe tree disposal.
- Designate one person to properly ensure all candles and lights are properly extinguished and turned off after guests leave or before going to bed.
If disaster does strike during this holiday season, Don't Panic as SERVPRO of East Riverside City is here for you 24-hours a day, 7 days a week.
Most Common Holiday Problem
Most common holiday problem may surprise you.
Did you know that the most common holiday problem is sewage backup? With the fuss over planning for family and out of town guests visiting, not all homeowners take into consideration the condition of their plumbing.
Ask yourself, when was the last time I checked the plumbing? How old are the pipes under your home?
The average cost for a home inspection by a professional plumber is about $300 (according to Home Adviser). When you consider how much it could cost you to clean up after a sewage backup, it's definitely worth the cost.
Sewage clean up can cost you thousands of dollars and can be harmful to your families' health if not taken care of properly and swiftly!
If you find yourself in a smelly situation Don't Panic - call SERVPRO of East Riverside City. We are here to help 24/7, 365 days a year!
Common Flammable Liquids in Your Home
You may be aware that there is an abundance of combustible liquids in our homes but you may not know that more than 43,000 home fires are caused by these everyday items each year, resulting in 200 deaths, 2,500 injuries and $469 million in property damage. Here are some of the most common flammable liquids you probably have in your home.
Do not panic – there is little chance you will set your house on fire with these items as long as proper precautions are followed.
Nail Polish Remover
This every day liquid used by most women is composed of a highly flammable liquid: acetone. A woman in Cypress, Texas was burned when a nearby candle ignited her nail polish remover.
However, this is a rare occurrence. Be mindful of having open flames nearby while doing your nails.
We all have a bottle of rubbing alcohol in our medicine cabinets and we do not see this item as hazardous. If rubbing alcohol is used correctly it poses no harm to you our your house although it is very flammable and vaporizes quickly. Although some have used rubbing alcohol to kill bedbugs by pouring it over the affected fabrics, this is not a good idea! The alcohol then can easily catch fire, especially once placed into the washer or dryer.
Gasoline, Paint thinner & Turpentine
While it is a good idea to store gasoline in case of an emergency it must be stored properly to avoid fire hazards, along with paint thinner or turpentine.
Approximately 8,000 home fires are started annually due to the improper storage of these flammable materials. Gasoline needs to be stored in an UL-approved container at room temperature away from any heat sources such as a water heater or furnace. Paint thinners and turpentine should be in a tightly sealed container away from heat source.
Most grill masters are aware of the dangers of lighter fluids and take safety precautions to maintain a controlled burn for the perfect burgers or ribs. So shouldn’t you do the same while storing these items?
It’s common knowledge that aerosol cans contain flammable propellant. As seen in many movies, a flame mixed with any common aerosol can be turned into a weapon. While this is an exaggeration, it is unwise to leave any aerosol cans near an open flame or in an area where they can overheat, which can lead to the can exploding.
Fire Extinguisher ABC's
Most home fires start out small. A variety of factors contribute to a fire spreading from small to large, but with a fire extinguisher handy on each floor of your home – most importantly, one in the kitchen – you can quickly put out a small fire without calling 911.
Before You Buy
It is important to know that different kinds of fires often require different kinds of fire extinguishers. For the home, the best is an “ABC” dry chemical fire extinguisher. This multipurpose extinguisher is perfect for the home because it can put out the three most common types of home fire. Those are:
Class A: wood and paper fires
Class B: Grease and oil fires
Class C: electrical fires
It is important to remember that an extinguisher for a class A fire, which is water based, should never be used on a class B grease fire. This will not put out the flame. Rather, it will actually spread the flames.
Once you have chosen your fire extinguisher you should read all of the instructions. A typical fire extinguisher contains only about 10 seconds of extinguishing power, so knowing how to operate it ahead of time means nothing goes to waste. All extinguishers work in a similar manner. An easy way to remember how to use one is by memorizing the acronym “PASS”
PULL the pin at the top
Before you pull the pin make sure everyone is safely out of the house and that you have the exit behind you to escape safely.
AIM the nozzle at the base of the fire, not at the flames
SQUEEZE the handle to release the extinguishing agent
SWEEP the spray back and forth across the fire until it’s out
Having a fire extinguisher in your home is not enough. Like any other tool it needs to be maintained. Every month, dry chemical extinguishers (like the recommended ABC) needs to be shaken to prevent the powder from settling. If your extinguisher has a pressure gauge, consistently check that it is not too high or too low. Keep the extinguisher clean and wipe off any oil or grease residue that may accumulate from cooking. Never use an old extinguisher with signs of damage such as dents or rust.
Risk's Related to Water Damage
A water leak or flood in your home can be overwhelming. It is at these times we tend to act without thinking, which can lead to bigger problems and even serious injury. Here are some things to keep in mind when you first discover water damage in your home or office.
Electric, Oil and Gas Risk
Water damage often creates a risk of electrical shock. If you see any standing water, then there is a chance that circuit breaker boxes, electric outlets or live wires are submerged, posing serious risks. If this is a possibility, DO NOT enter the building!!
Since your first call will be to SERVPRO, if you have standing water with the risk of having wires submerged, your second call should then be to your utility company to turn off the power to your home. You can, of course, turn off the power yourself, but it is a good idea to have the professionals check out the situation as well to be absolutely sure there is no risk of electric shock.
Similarly, turn off the fuel oil, natural gas, or propane lines including individual lines to appliances. This is important, as the water may have shifted appliances or loosened connection lines, creating potential leaks. Once you have determined that it is safe to be in the building check the rest of the building for damage including other appliances as well as the water heater.
Signs of structural damage include buckling floors, bulging ceilings or any evidence of weakness in weight bearing components of the building. Check that the foundation walls are not damaged, especially if a lot of water is standing in the basement or bottom floor of a large building.
If you notice the slightest sign of structural damage, have the professionals at SERVPRO of East Riverside City assess the damage and determine whether or not it is safe to occupy the building.
Water can easily become contaminated. Therefore, protect yourself from bacteria and infection by wearing watertight gloves, clothing and boots. This can be determined by the height of the water level within a given structure or area.
If you need assistance, please call SERVPRO of East Riverside City 951-222-2224!
Not all water is the same when it comes to water damage in the home or office. Water and moister can have a significant effect on drywall, plaster, weakening beams and supports, rusting metal surfaces and more if untreated. SERVPRO of East Riverside is professionally trained to meet IICRC standards to properly assess and devise the best plan for restoration of any category of water damage.
Category 1 – Clean Water
As its name states, this category is from a clean source such as faucets, toilet tanks or drinking fountains. This is the lowest and easiest type to deal with by drying out any affected material. If untreated category 1 water can quickly downgrade.
Category 2 – Gray Water
Grey water has a level of contaminates that can cause illness or discomfort if ingested. Sources of grey water include washing machine, flush from sink drains and toilet overflow with some urine but does not contain feces. Clean up from gray water requires additional steps which may include containment of the affected area and removal of materials that presents moisture or damage. Category 2 can downgrade to Category 3 if left untreated.
Category 3 – Black Water
As the name suggests, black water is the worst classification and is grossly contaminated. This water can cause severe illness or death if ingested. Sources of black water include sewer backup, flooding from rivers or streams, toilet overflow with feces and stagnant liquid that has begun to support bacterial growth. Black water should always be avoided. never try to clean up black water on your own as it can cause severe illness! Clean up from Category 3 water requires a measure of safety precautions for all those involved. This includes containment of the affected area as well as hazmat suits to protect the technicians removing contaminated materials. Black water therefore is the hardest to deal with and the most costly.
Protect Your Home From Water Damage
Imagine: you wake up at the sound of the alarm and stumble out of bed making your way to the bathroom. You notice water on the floor. Then you hear the sound of running water, but it’s not coming from the bathroom. You make your way to the kitchen to investigate. Now you’re definitely awake! The kitchen floor is flooded! The culprit? The water heater. Where are other popular places to for water damage in the home?
The slightest damage to the roof can leave you exposed to internal damage which can be expensive to repair. To protect yourself from too much damage have your roof inspected by a professional every 3 to 5 years, depending on the age of the home. Have it inspected sooner if you live in an area with heavy rain, hail or snow.
The bathroom is the area of your house that has the most water running through it. What are you do? Inspect around the shower and toilet regularly, even turning it into a habit while cleaning. Look for leaks in areas containing caulking. Keep an eye out for moisture away from typical water source areas like the faucet, bathtub or toilet. Also check the pipes under the sink for any leaks.
Only 2nd to the bathroom in the amount of water and is notorious for water damage. Dishwasher, sink, and refrigerator are ticking time bombs when it comes to a water leak. Like the bathroom check pipes under the sink for moisture or large amounts of water.
If your fridge has a water or ice dispenser, check under the fridge for any evidence of a leak. Even add the inspection to your spring cleaning check list. Regularly check the escape valve in the dishwasher that connects to the garbage disposal for blockages or leaks.
Water damage does not discriminate and can happen to anyone and at anytime. If you find yourself in a similar situation, SERVPRO of East Riverside City can help with just one phone call! We are ready 24-hours a day, 365 days a year! Call us at (951)222-2224
Protect Your Business With An ERP
According to the Federal Emergency Management Agency (FEMA), 40% of businesses DO NOT REOPEN after a disaster and another 25% FAIL WITHIN ONE YEAR. The United States Small Business Administration shows similar statistics indicating that over 90% of businesses fail within 2 years after suffering a disaster.
Most business owners focus on protecting their businesses from earthquakes, floods and fires. However, the smaller incidents can be just as catastrophic such as burglary or water damage. These can result in immense losses due to damage and lost business.
What can you do to survive?
To survive, business owners must prepare for emergencies and take steps to prevent or, at the very least, minimize the effect of disasters. The first step is to be aware of the condition of your building. Document existing problems such as any and all wall cracks or plumbing issues and when repairs are made. This allows you, as the owner, to keep up with necessary repairs and maintenance before it becomes a problem. This will allow your employees to stay calm and productive, knowing that the building is safe and sound.
The second step is to have a Disaster Preparedness Plan. Have copies of your Plan in areas easily accessible to all employees with a list of emergency contacts, shut-off valves for gas and water as well as any other important contacts or documents. SERVPRO of East Riverside City can help you prepare an Emergency Ready Program (ERP) which will contain all of your necessary information at no cost to you.
Smoke and Soot Clean-Up
Smoke and soot can be very invasive and may penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.
Smoke and soot facts:
- Hot smoke migrates to cooler areas and upper levels of a structure.
- Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
- The type of smoke may greatly affect the restoration process.
Different Types of Smoke
There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, the professionals at SERVPRO of East Riverside will test the soot to determine which type of smoke damage that is contained in your residence. The cleaning procedures will then be based on the information identified during pre-testing. Here is some additional information:
Wet Smoke – Plastic and Rubber
- Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
Dry Smoke – Paper and Wood
- Fast burning, high temperatures, heat rises therefore smoke rises.
Protein Fire Residue – Produced by evaporation of material rather than from a fire
- Virtually invisible, discolors paints and varnishes, extreme pungent odor.
Our Fire Damage Restoration Services
Each situation involving smoke and fire damage is unique. This means that any solution must be tailored to the specific needs of each job. We have the equipment, expertise, and experience to restore your fire and smoke damage. We, at SERVPRO of East Riverside, make it a priority to treat your family with the utmost respect and empathy.
Have Questions about Fire, Smoke, or Soot Damage? SERVPRO of East Riverside City is here to help 24/7 365 just call #951-222-2224
Be Flood Smart
Effected by flooding? Don't Panic, call SERVPRO 951-222-2224
Southern California is not known for flooding. But just because you have not experienced a flood or live in an area that is at risk doesn't necessarily mean that you never will. The lack of rain in Southern California actually increases the risk of flooding. According to Floodsmart.gov/ “more than 20% of flood insurance claims come from people outside of mapped high-risk flood areas.”
On average, floods cost $3.5 billion in annual losses in the United States alone! A 2,000 square foot home that has experienced 12 feet of water damage could cost more than $50,000 to repair. So what can you do to protect yourself and your home from flood damage?
Know your area
Again, just because you do not live in a high-risk area for flooding does not mean that you will not experience flooding during heavy rains. However, it would benefit you to know whether or not you reside in a high-risk area as this will have an impact on your mortgage and homeowners insurance.
- Stay away from floodwaters. Six inches of swiftly moving water can sweep you off your feet. Do not try to enter or cross a flowing stream of water that is above your ankles. Either stay where you are or try to find another way.
- If you are driving and come to a flooded road, turn around and go another way – do not try to cross! Most cars can be swept away by less than two feet of moving water. If you get stuck in rapidly rising water, stop the car, get out and move to higher ground if possible.
- Keep children out of the water. They are curious and can be tempted to play in the it. It’s not just the risk of being swept away but also getting ill from contaminates within the water itself.
- Always have emergency kits prepared in the house, as well as one in each vehicle, that do not contain perishable food items. Also have three gallons of water per person, a battery operated or hand-cranked radio, extra batteries, and personal hygiene and first aid necessities.
Be prepared with an ERP
SERVPRO of East Riverside City would love to help you minimize damage to your office or business with an Emergency READY Profile or ERP. This comprehensive document contains critical information about your business including emergency contacts, shut-off valve locations and priority areas. The ERP minimizes business interruption by having an immediate plan of action in place for your specific facility. Call SERVPRO of East Riverside City to set up an appointment so you can develop an Emergency READY Profile before you need one.
It's The Water You Don't See
The key to avoiding costly repairs or restoration is to handle every water problem as a real threat to your property. SERVPRO of East Riverside City has the experience to find and dry unseen water before additional damage occurs. Here are just a few things we utilize in our water mitigation process:
- Moisture Sensors – detect moisture in carpets, baseboards and walls to find the water you can't see.
- Moisture Meters – determine the actual moisture content of materials. This also provides accurate readings to monitor the drying process.
- Thermohydrometers- Measure temperature and relative humidity of the material. This allows our team to calculate and create a plan that is most conducive to drying the affected areas properly and efficiently.
When dealing with any water loss, it is not only important to dry but to also disinfect and deodorize the structure. There is no need to worry, however, as we have that covered too!
- Ultra-Low-Volume (ULV) Foggers- atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor causing residues may accumulate. This can also inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
- Thermal Foggers- dispense solvent-based products by creating a dense fog. This fog consists of tiny particles of deodorant solution that attaches to and neutralizes all odor causing particles.
With these tools, IICRC training and experience SERVPRO of East Riverside City is the team to find and dry out any-size water loss. Don’t panic, call SERVPRO.
The Science Behind Drying
Some things are best left to the professionals
The first reaction to any-size water loss is to grab a mop or as many towels as you can to mitigate the amount of water present. You may think that placing a fan in the affected area will also help get it dry. The professionals at SERVPRO of East Riverside City are trained in the science of drying and follow the strict, industry approved standards that help lower the chances of any secondary damage, like mold. When the expert water technicians enter your home after a water loss, we have two very important questions that we must answer before drying can begin.
What is Wet?
The question sounds simple enough but the answer is often more complicated. Standing water is obvious but it almost always means that hidden cavities of water exist that must also be located. These hidden areas can be found under cabinets or laminated flooring. Water can also seep under tile floors or hardwoods. Beyond the floors, water often rests inside walls and insulation which can cause it to move to adjoining rooms. Our technicians will inspect the building to locate every component that is wet.
How Wet Is It?
Water found under cabinets or inside walls can cause extensive damage if left untreated. Wood will warp, wet sheet-rock will lose its strength and insulation can absorb large amounts of water. To answer the question we use sophisticated metering equipment that can measure moisture levels in areas that are out of site. We may also use a special camera, called a FLIR, that is capable of reading temperature variations within walls, ceilings and even the foundation, to answer this critical questions. For more information on these tools, see the blog, It’s The Water You Don’t See.
Our equipment allows us to know if the material can be restored, can be dried out with our drying equipment or needs to be replaced. These tools also help our trained technicians monitor whether the materials are drying properly.
Speed up Mother Nature
What does that mean? Moisture will naturally move to drier air at the surface of the wet material. This can only happen if the air in the affected area has lower moisture levels than that of the affected material. Nature can take a much longer time to dry the affected materials without mitigation which can allow for secondary damage, such as that from mold growth, to set in. Thus, SERVPRO of East Riverside City uses specialized equipment to help dry hardwood floors, tough-to-reach places inside walls as well as dry the air in and around the affected area. Just another reason why SERVPRO was the #1 most trusted Restoration and Mitigation Company of 2017.
Truth About Mold
Mold can be a scary word, but the truth is: not all mold is bad. In fact, people can find certain types of mold quite enjoyable. Blue cheese is a result of mold. Edible mushrooms are a type of fungi. Even the antibiotic Penicillin is a product of mold. However, certain forms of mold can be harmful and may cause health concerns for some people.
Those at Risk:
- Infants and children
- Pregnant Women
- The Elderly
- People with compromised respiratory systems or asthma and allergies
- People with weakened immune systems
Where Does Mold Come From?
Mold is all around us. Some levels of mold in your home are common and normal. Mold becomes a problem when it becomes excessive. Certain conditions feed the normal levels of mold causing the mold to grow.
1- If you have a water leak or flood in your home, big or small, it needs to be addressed promptly and professionally to prevent harmful mold growth.
2- If the humidity and moisture levels are not properly monitored this creates an environment for mold spores to grow and multiply.
3- If water leaks are not addressed at the source any mold can return or even spread.
What Can You Do?
Be alert for moister problems in your home or office. Fix leaks or plumbing issues promptly. A strong, musty odor can be a sign of mold that may not to visible. If you suspect harmful mold, call the professionals.
Do not try to remove the mold yourself. True not all types of mold are bad but it's best to leave any clean up to the professionals rather than risk getting you or your family ill. If not removed properly, you risk spreading the mold spores.
Do not treat the area with bleach. This may treat the surface but may mask the mold growing under the surface or within the walls and other surrounding material.
Do not turn on your HVAC or use fans or air blower in the area with suspected mold. This will spread the mold spores to the rest of your home or office.
If you're unsure about the mold in your home or office call the professionals at SERVPRO of East Riverside City who are trained in mold remediation and can assist and advise you if further testing is required. Our team is IICRC certified and ready to make it "Like it never even happened."
Home Fire Help
A house fire is one of the worst things that can happen to a homeowner. The fear, uncertainty and overwhelming feelings of helplessness can last long after the flames have been put out. SERVPRO is here to help.
When possible, our goal is to help you restore your home and belongings as if the fire had never even happened. This makes it so you can keep your memories instead of having to replace them.
If a fire ravages through your home or office do not risk doing any further damage by attempting to clean the damage by yourself. Your first call is to the heroes at the fire department; your second call should be to SERVPRO, the professional fire damage cleanup and restoration heroes!
In the mean time here are some things you can do to prevent further damage until help arrives.
What to do until Help Arrives:
- Limit movement in the home or fire damaged area to prevent soot from spreading and causing additional damage
- Place clean towels or old linens, if available, on rugs and high traffic areas and upholstery
- Wipe any soot off chrome faucets, trim and appliances then protect these surfaces with petroleum jelly or oil
- Place aluminum foil or wood blocks between furniture legs and wet carpet left behind after the flames were extinguished
- If electricity is off, empty the refrigerator and freezer completely and prop the doors open to help prevent odor
- If you have house plants wash, both sides of the leaves
- Change the HVAC filter but leave the system turned off until a trained professional can check the system
- Do not wash any walls or painted surfaces
- Do not shampoo carpet or upholstery
- Do not clean any electrical equipment
- Do not send clothing to a dry cleaner as improper cleaning may cause a smokey odor to set in
Remember SERVPRO of East Riverside is available 24-hours a day, 365 days a year. With industry-approved training, IICRC certification, cutting-edge technology and open communication, our crew is ready to restore not only your home but your peace of mind as well.
We know that living in California comes with the threat of earthquakes that can happen at anytime. However, only about 20% of all earthquakes are strong enough to be felt by humans. Is your family prepared for a large earthquake? What about flooding? Depending on where you live, you may not think flooding is a real danger. Did you know it only takes 6 inches of fast moving water to knock down an adult? Think of what it could do to your home.
We have all heard time and time again that it is a necessity to prepare an emergency kit for everyone within a given household. Have you taken the time to prepare one? When was the last time you went through your kit? Due to the unpredictability of disasters it is recommended that you have a kit: in your house; in each vehicle; and even one at your place of employment.
What should you put in an emergency kit?
1. At least 3 days’ supply of food and water
- 1 gallon of water per person
- Can opener and basic utensils
- Canned and packaged or freeze dried foods
2. Health and Medical supplies
- Minimum of 3 day supply of all medications/prescriptions
- Basic first-aid supplies
3. Toiletries and personal care items
- Soap, shampoo and sun block
- Toothbrushes and toothpaste
- Baby wipes, toilet paper and paper towels
- Contact lenses or spare eyeglasses
4. Safety Items
- Multipurpose tool (Swiss army knife)
- Emergency blanket (or extra blankets)
- Radio – if battery operated includes extra batteries. Preferred to get a solar or hand-crank radio
5. Documents and Identification
- Insurance cards, Social Security cards (or copy of these documents)
- Medical records and immunization cards
- Family emergency contact information (recommended having a contact outside of the area as phone lines usually will be tied up during a disaster)
- Cash – electronics may be down so don’t plan on being able to go to the bank or use an ATM or credit cards
- Spare car and house keys
- Regional maps – everything is electronic these days but a paper map won’t lose its battery & doesn’t require and internet connection
Check your home for potential Hazards
Just put up your new flat screen? Have some artwork on the wall that you’ve had since college? A family portrait over the fire places? These are great items that turn your house into a home but in the event of an earthquake they can turn into flying weapons if not properly installed or secured to the wall. Here are a few things to double check, perhaps while doing your spring-cleaning this year.
1. Pictures and mirrors: ensure they are firmly anchored to the wall, avoid hanging anything over beds
2. Bookcase and shelves: bolt shelves to studs and strap bookcases to walls
3. Breakables: store in cabinets that have a latch to prevent these items from flying out
4. Curtains and blinds: good to keep closed at night in avoid flying glass in the event that the windows shatter
5. Appliances: retain with straps and hooks
6. Outdoors: secure furniture and accessories. It is a good habit to close any outdoor umbrellas when not in use.
7. Landscaping: regularly remove any dry debris and create a perimeter around your home in case of a fire.
Even though we hope that a major disaster will never strike we would hate for something to happen and not be prepared. It is always better to be safe rather than sorry. You may have to put some time and effort into preparing now, but you’ll be glad you did.
Are You Prepared For The Unexpected?
Be proactive to protect your home & wallet from costly insurance claims.
Did you know that weather-related damage makes up over 50% of homeowner insurance claims? Fire damage is the most expensive of weather related damage. Water damage caused by weather is less common than water damage un-related to weather, such as a leak in the water heater or bathtub overflow; which makes up about 1 in 5 claims.
These emergencies can happen without warning and to anyone. Here are the most common homeowner insurance claims and what you can do to mitigate the damage or even prevent it completely.
The roof of any structure is the most susceptible to be damaged by wind. Check the stability of your roof often; it will be worth the money to get a professional roofer to inspect it for you, especially if you’re unsure of when the last inspection occurred.
Be aware of potential hazards that could fall during strong winds such as tree limbs or large trees. Have any trees near your home trimmed regularly and remove any dead trees whose roots may be unstable under pressure. Bring in patio furniture or any other outdoor items that could become projectiles during strong winds.
Do not dismiss the potential for a flood to strike your area. It can happen to anyone, anywhere and at any time. You can easily prevent flooding from heavy rain by making sure your yard and driveway slope away from your home.
The main cause for water damage in the home is not caused by weather. Regularly check the caulking around bathroom fixtures. Look for cracks or wear in water lines. If your home was constructed more than 30 years ago, it is worth your time and money to get the pipes inspected for any cracks or potential leaks.
All homeowners should know where the water shut-off valve is in their home. If you’re not sure where this is, you can get help from SERVPRO’s ERP program, check the ERP blog for more information. SERVPRO-ERP-Advantage
Examine the caulking around exterior drains, gutters and windows to make sure they are tight and not weathered or cracked. Regularly clean storm drains and gutters and make any necessary repairs so they can drain safely and away from the foundation of your home.
Majority of fires in the home begin in the kitchen. Keep the area around the stove clean and free of grease or food splatter. The laundry room is the next danger area. Keep dryer vents clean and have your air vents checked regularly. Fires are also commonly started by faulty wiring; this is true for new and old homes.
Though rare, lightning is the cause of an estimated $451 millions dollars in property damage each year.
Although there is not much you can do to prevent lightning from striking your home you can keep some safety tips in mind if it happens. It is best to call the fire department right away even if you do not see any signs of damage. Make sure to call from a cell phone as the electricity from another potential lightning strike can travel through a land line, causing serious or even fatal injuries. Stay away from electrical items and metal doors or window frames as they can conduct electricity. Also avoid using running water until you're sure it's safe to do so. Remember: water conducts electricity. If lightning strikes your home, the water supply line may become electrified.
If you find yourself dealing with any of these property damage issues call SERVPRO of East Riverside City. We can help you through the whole process and even let you know if it's worth filing an insurance claim.
Control The Mold Around You
A growing concern for homeowners and renters is the possibility of mold. It’s a valid concern as mold can pose real health hazards. This concern is especially valid with schools and commercial buildings which tend to have a high volume of foot traffic as well as occupants of varying ages and degrees of health. Being pro-active is the key to overcoming this concern.
It is important to come to terms with the fact that mold is everywhere. There is no such thing as a "mold-free building". Mold spores cannot be seen with the naked eye. They can become air born with even the slightest of movements and can attach themselves to any surface and begin to grow.
What’s the best way to control mold?
Here are 3 easy steps you can implement right away:
1. Have good Ventilation
2. Repair water leaks ASAP
3. Act Quickly; dry wet areas within 48 hours
If you’re concerned that your home, apartment or office space may have mold, call the Mold Remediation experts at SERVPRO of East Riverside to take a look. The EPR has great information on mold in commercial buildings and school campus’s. You can find it at: www.epa.gov/mold-remediation-schools-and-commercial-buildings-guide/
Why Does Mold Grow?
Suspect you have mold? Call SERVPRO 951-222-2224
Mold and mold spores are a natural part of our environment, both indoors and outside. Outside mold plays an important role in breaking down dead organic matter such as fallen leaves and dead trees. However, indoor mold growth should be avoided. Mold spores cannot be seen by the naked eye and float through the air, traveling inside and outside. Mold begins to grow when the spores land on a wet surface. There are many different types of mold and they cannot grow without moisture.
Effects of Mold
Mold gradually destroys things that it grows on. The research of the effect of mold on a person's health is ongoing. For information on health concerns, consult your health care professional or your local health department.
What Can You Do?
Because mold spores are everywhere it is impossible to eliminate spores completely. The best way to control mold growth is to control moisture. If you see mold growing in your home then you can be certain that you have a water leak or moisture problem. The source of the water or moisture needs to be addressed along with the mold cleanup. If you clean the mold and do not fix the source, the mold problem will return.
- The key to mold control is moisture control.
- If mold is a problem in your home, you should clean up the mold promptly and fix the water problem.
- It is important to dry water damaged areas within 24-48 hours to prevent mold growth.
Restore Your Business After A Water Loss
Flooding and water damage to commercial properties can be very complex, requiring a knowledgeable yet flexible response in order to solve the numerous issues that can quickly present themselves. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate any and all areas affected. In many instances, normal operations can continue in a temporary space while we work diligently to restore the damaged areas.
Restoring Commercial Properties Presents Unique Challenges
Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.
SERVPRO of East Riverside City can also help your business prepare for a disaster with an ERP (Emergency Response Preparedness Plan).
The SERVPRO ERP Advantage
On average, 50% of businesses close down following a water or fire disaster. The majority of businesses that remained open had a preparedness plan in place. Being “ready for whatever happens” gives you, the business owner, peace of mind and lets your employees and clients know that in the eventuality of a disaster, your business will be well taken care of.
By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.
A no cost assessment of your facility.
This means there is no need to allocate funds, giving you a great value at no cost.
A concise Profile Document that contains only the critical information needed in the event of an emergency.
This document takes little time to complete and will not draw you away from current projects. It will save your business both time and money in the event of a disaster.
A guide to help you get back into your building following a disaster.
This can help minimize the amount of time your business is inactive by having an immediate plan of action.
Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
You have a provider that is recognized as an industry leader and located near by.
Identification of the line of command for authorizing work to begin.
This saves time so we can begin the work of mitigating the damage, which can save you time and money.
Provides facility details such as shut-off valve locations, priority areas and priority contact information.
Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during such an even you are "ready for whatever happens” whether you are available or not.
No matter the size of your business or office, take advantage of this free service and call your local SERVPRO today to see for yourself how an Emergency READY Profile can help your business.
Red Flag Warning
Not all storms are wet and windy. Extreme weather can cause wildfires, which is a deadly storm you do not what to risk playing with. Here in Riverside we are used to Red Flag Warning and Fire Weather Watches almost year round.
A Fire Weather Watch is issued when weather conditions could exist in the next 12-72 hours. A Red Flag Warning is the highest alert. During these times extreme caution is urged by all residents, because a simple spark can cause a major wildfire. A Fire Weather Watch is one level below a warning, but fire danger is still high.
The type of weather patterns that can cause a watch or warning include low relative humidity, strong winds, dry fuels, the possibility of dry lightning strikes, or any combination of the above. Here are a few safety tips from CA.gov.
Equipment Use Safety
- Never mow or trim dry grass on a Red Flag Warning Day. (Mow before 10 a.m. on a day when it’s not hot and windy).
- Never use lawn mowers in dry vegetation.
- Spark arresters are required in wild land areas on all portable gasoline powered equipment.
- Before starting a campfire, make sure you have a campfire permit and that they are permitted on the land you are visiting.
- Afterwards, ensure that your campfire is properly extinguished.
- Residents should make sure they have 100 feet of defensible space around structures.
- Clear dead weeds and vegetation.
- Remove leaves and needles from gutters.
- Trim branches 6 feet from the ground.
- Never pull over in dry grass.
- Ensure trailer chains don't drag on the ground.
- Make sure your vehicle is properly maintained.
- Have proper tire pressure to avoid driving on wheel rim.
- Never let your brake pads wear too thin.
- Make sure cigarette butts are properly extinguished.
- Never burn landscape debris like leaves or branches on NO Burn Days or when it's windy or areas where not allowed.
- Target shoot only in approved areas, use lead ammunition only, and never at metal targets.
- Report any suspicious activities to prevent arson.
If your home or office is damaged by a wildfire don't panic call SERVPRO of East Riverside City, we will make it "Like it never even happened."
How to Identify Surface Mold Type
Most of the population can identify the fuzzy growth on their bread or dark patches under the kitchen sink as mold. Before you attempt to remove that patch yourself it is important to identify what it is first.
Disturbing mold can release into the air thousands, if not millions of spores! Which may plant themselves and start to grown elsewhere or end up in the lungs of any one nearby. Knowing whether or not the mold growing is toxic or not is truly beneficial.
Once you know what you are dealing with you can take the needed precautions to protect yourself and the rest of your home. This is why the professionals at SERVPRO of East Riverside City not only "suit-up" but will set up containment around the affected area to prevent these spores from spreading.
How To Test
It is highly recognized that both surface and air sampling is done to get an accurate evaluation of both the indoor air quality and the specific mold type.
This is done through first a visual inspection; looking at microbial activity, water stains, moisture intrusion and musty odors from room to room. Checking suspect areas with a moisture meter or thermal imaging camera to detect further moisture in wall cavities. Where there is moisture there is likely mold.
Then samples are taken of both the air in the room as the surface area in question either with a swab or a tape lift. These samples are then sent to a lab to be tested and identified by a third party.
So, if you suspect you have mold in your home what should you do? Don't panic, call SERVPRO and we can help you through the process.
Are You Prepared for Power Outage?
With the heat comes power surges, which can bring the potential for power outages. We’re familiar with the suggestions to limit the use of electrical appliance’s during peak hours. However, what can you do to prepare for an outage? Here are a few things to keep in mind before, during, and even after a power outage to keep you and your family safe.
The lights are out. Where is the flashlight? You know you have it somewhere. Is it in the emergency kit? Where is the emergency kit located? Having a preparedness kit is one thing, but keeping it in a location that is easy to access, especially in the dark, and keeping it stocked is another. Here are just a few suggestions that will help you be prepared for a power outage:
- Regularly restock your emergency kit with flashlights, batteries and first aid supplies.
- Have alternative charging methods available for your phones or electronic devices. Go to https://www.ready.gov/get-tech-ready for more information.
- Know where the electrical box is located to re-set the power if needed.
- If you have an automatic garage door, know where the manual release lever is and how to operate it.
- If you rely on anything that is battery-operated or power dependent, like a medical device, devise a back-up plan.
In California, we have become accustomed to rolling power outages. Some can last just a few minutes but others can last many hours. These outages can become a cause for concern when it comes to our refrigerated food. Here are a few things to keep in mind when faced with a prolonged power outage:
- An unopened fridge will keep food cold for about 4 hours. An unopened freezer will keep food at a safe temperature for about 48 hours.
- If it's hot outside, look for a place that is spacious and has sufficient air conditioning such as the mall, movie theater or other local business that is open to the public.
- If you have a two-story home, move to the lowest level, drink plenty of water and wear lightweight, light-colored, and loose-fit clothing.
- Turn-off or disconnect appliances and other equipment in case of a momentary power surge that can damage your devices, especially if you do not have them plugged into any surge protectors.
- Only use generators placed a safe distance away from your residence. Never run a generator inside the home or garage and do not connect it to your homes electrical system.
- Throw away any food that has been exposed to temperatures 40 F (4 C) or higher for 2 hours or more or that has an odor, unusual color or texture. When in doubt, throw it out.
- If the food in the freezer is colder than 40 F and has ice crystals on it, you can safely refreeze it.
- Restock your emergency kit with fresh batteries and any other supplies that were used.
For more helpful information check out the full list on https://www.ready.gov/power-outage.
What Is That Smell?
A Hidden Fungus Among Us
What’s that smell?” A wife asks her husband after returning from a long day of work. “Did you leave wet clothes out again?”,she says as she checks the bathroom and hamper where the odor seems to be emanating from. The thought come’s to her mind: could it be mold? If you’ve experienced this scenario in the past, here are some places you may want to check.
There are two connections under each dishwasher that have the potential for mold and mildew growth. 1st the water supply line and 2nd the discharge hose. The Water Supply line needs to be lubricated and properly tightened periodically. The discharge hose involves a hose made of rubber and a clamp. The hose can wear out over time and the clamp can loosen. Check these if your dishwasher is over three years old or you notice an odd smell when opening the door.
Moving a fridge can weaken or break the water line connection to the ice maker causing leaks behind the fridge. Check the connection periodically to ensure that no leak has formed.
Remember, even the smallest amount of water creates the perfect environment for mold growth. All rubber washers need to be tight to prevent leaks. Also, regularly check any hose that supplies or drains water from the washing machine for cracks or leaks.
Hot Water Heater
Most states have laws requiring overflow pans to be installed so that the water is drained outside. Check that your water heater is properly installed. If your home contains an older model water heater, make sure that an overflow pan has been properly added to decrease chances of mold growth.
Under every sink in your home is a “P-Trap” which prevents sewer gases from entering inside. They are often made out of PVC, which has a tendency to expand and contract while in use. This causes the P-Trap connection to eventually loosen over time, allowing water to leak onto the base of the cabinet. Use Teflon tape to seal the P-Trap and check them periodically. Take care to not over tighten the PVC pipe which can cause it to crack.
The most common place on a toilet where mold growth can be found is at its base. The grout around the base serves as a filter between the bowl and floor to keep it from rocking, thus preventing the the wax ring from being compromised and allowing mold to grow.
Mold growth at the base of the tub may be from a leaking or improperly installed shower door. The door needs caulking on all three rails--the two side rails and the bottom rail--to ensure water does not leak out.
Cracks in the caulking allows for water to drip down underneath the tub, causing mold growth. If you have a slab floor, there is an even greater risk for mold growth as holes in the concrete will hold onto moisture and can allow moisture to come from the bottom up. These areas can be filled with liquid tar or expandable foam to seal them.
Exterior Hose Base
A poor connection, missing rubber washer or loose hose can result in water spraying out. This can cause the water to enter cracks or other inaccessible areas where mold can grow. Make sure all holes, gaps or areas around every outdoor water connection have been properly caulked and sealed.
Keep sprinklers away from the house and make sure they spray away from any structure. Also remind children or teens that they may water the garden or use sprinklers to play in, but not to spray the house directly.
By taking proper precautions and being vigilant with upkeep, you can avoid mold growth or catch it h before it spreads. If you do suspect mold in your home or office call SERVPRO of East Riverside City for a courtesy inspection.
Fire Danger in Your Laundry Room
One of the most dreaded household chores is Laundry! As annoying as these trips may be there is a benefit to going down to the laundry mat – not having to clean your Dryer Vents!
When was the last time you thought about cleaning out your dryer vent? Truthfully, I can’t remember either. Think about all the lint that gets trapped and collected with each load of wash. We all empty the lint trap with each load, which is just a small amount from what is sent down the vent. Now imagine how much is collected over 5, 10 or even 15 years!?
The old adage is true--out of sight out of mind. This oversight can actually cost us our home and potentially even our lives. Averages of 2,900 Dryer Fires are reported each year! The good news is is that this can all be easily prevented. How? Clean you’re Dryer Vents.
Easy way to test if your vents need to be cleaned:
- Your laundry takes longer to dry
- The dryer may be hotter to the touch than usual
- A burning smell may be present with the dryer is running
DIY is the big thing today, but some things are best left to the professionals. This is one of those things! Call us today for an estimate on cleaning out your vents, while we’re at it might as well look at your AC ducts. When was the last time you had your AC unit and ducts checked?
Click here for more information on Dryer Vents http://www.usfa.fema.gov/prevention/outreach/clothes_dryers.html
New Construction and rain can be a pain - don' panic call SERVPRO
A new commercial building is being built off Van Buren Blvd in Riverside, CA. Before the roof could be put on the heavy rains came. A tarp was put on to prevent further damage which also allowed work to continue. Before drywall was installed the owners of the building and the site manager called SERVPRO of East Riverside City to check the building for moisture caused by the rain.
This process is called Moisture Mapping, in which various tools are used to check the moisture levels in various materials as well as find moisture that cannot be seen. If the wood is not dried to a reasonable safe level before drywall and other material is placed over it this could lead to damage in the future in the form of mold or dry-rot which could compromise the structure of the building.
This process of moisture mapping is also done for all water damage jobs. First to locate the water damage and help determine which dry out method is best. Then throughout the dry out process to ensure all the affected material is being property dried. These readings are compiled in a Drying Report.
For more information about moisture mapping see our video why-SERVPRO/Moisture-Mapping.
A Team You Can Trust
The owners of SERVPRO of East Riverside City had over 35 years of construction and business experience before they joined the more than 17,000 other SERVPRO franchise locations. The benefit to you as a homeowner or business owner is the assurance and reliability of a large corporation with a "mom and pop" feel.
Our team is dedicated to being transparent, truthful and as helpful as possible; as the mitigation and restoration process is not something that most homeowners have dealt with before and we understand how overwhelming and confusing the whole process can be. From the first call to the last, our team is ready to walk you through each step of the process. So if you experience a disaster in your home or business, don't panic - call SERVPRO of East Riverside City.
The Right Equipment
The water you don't see can be the biggest problem. Even a small water loss has the potential to cause serious issues over time. The key is to handle every water problem as a real threat to your property. We gave the equipment, training and experience to find and dry unseen water before secondary damage occurs.
Here are some of the tools SERVPRO of East Riverside City uses to detect moisture.
- Thermal Camera: detects the temperature of objects allowing us to spot the cooler wet areas of hard to reach areas or to see behind drywall for possible damage.
- Moisture Meters: used to determine the actual moisture content of various materials.
- Non-Destructive Moisture Meter: sends deep signals that penetrate to detect elevated moisture through most covered material without having to damage or puncture the material.
- Thermohygrometers: measures temperature and relative humidity, which helps to create an environment most conducive to drying. (not pictured)
Why Choose SERVPRO?
Why Choose SERVPRO?
The restoration industry is constantly growing which gives you plenty of options when choosing a Fire & Water Damage and Restoration Company. So why chose SERVPRO? What sets us apart from the competition?
Highly Trained Specialist
All of our technicians are trained to ensure they have the most up to date techniques and equipment to restore your property back to preloss conditions. Our extensive training consists of Employee Certification Training from SERVPRO Franchise, continued e-Learnings and on-going IICRC Training.
The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standard for the cleaning and restoration industry.
- WRT - Water Damage Restoration
- AMRT - Applied Microbial Remediation
- ASD - Applied Structural Drying
- CCT - Carpet Cleaning
- FSRT - Fire and Smoke Restoration
- OCT - Odor Control
- UFT - Upholstery and Fabric Cleaning
Faster to any size Disaster
When it comes to water damage, immediate action is needed to help minimize the damage and costs of restoration. We pride ourselves on our quick response times and 24-hour emergency services. All our technicians are at the ready 24 hours a day, 7 days a week, 365 days a year!
Advanced Technology & Techniques
The IICRC S500 Water Damage Guide gives a specific set of practical standards that incorporate the fields of psychrometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry your property quickly and effectively.
To detect moisture, SERVPRO uses hygrometers or infrared cameras that can locate moisture/water through a wall, ceiling or floor. We have powerful extraction equipment which speeds up the drying process by removing the bulk of the water from an area. Industrial strength air movers and dehumidifiers remove moisture from the air, dry out walls, floors and even furniture. Air scrubbers remove the airborne contaminants and control the air quality during restoration and cleanup, keeping the air clean and odor free. Along with other OSHA- approved cleaning agents, germicides and anti-microbial treatments, you will find that SERVPRO of East Riverside City is fully equipped with the best equipment for water, fire, smoke, and mold damage.
So what really sets SERVPRO of East Riverside City apart from other restoration companies?
Although each SERVPRO is individually owned and operated, each one must follow specific operating guidelines set forth by SERVPRO Corporate, which means there is a check-and-balance in place. Providing quality work for a fair price is our goal.
IICRC guidelines recommend “in-place drying” when possible. We strive to put the customer first by drying in place as much as possible, which is the safest way to go and will reduce the cost of restoration.
The IICRC standard for drying is 3-5 days. SERVPRO works to meet that standard for every job, no matter what the cause. Yet, many mitigation companies are charging for 10 days or longer! Why? True, drying for only 3-5 days means a lot less money on each project, but SERVPRO thinks it’s better to put our customers before our pocketbooks.
In addition, the 2018 Entrepreneur Magazine list of Top 500 Franchises ranked SERVPRO as #12!
We hope you never have to call a restoration company, but if you do, we hope you’ll give SERVPRO of East Riverside City a call.
Get Your Ducts in a Row
Building owners and facility managers would probably agree that there are two very important, yet at times overlooked, appliances in any building-- the toilets and the HVAC system. Yet in the real world, the maintenance and upkeep of the HVAC system may take a backseat to sticking to the company budget.
The truth is, when poorly maintained, duct boards can begin to break down which causes them to shed fibers into the HVAC's air stream. This causes the air quality to deteriorate rapidly and may even become hazardous. Hospitals and other facilities with susceptible occupants should take special care when it comes to the air quality and performance of their HVAC systems.
Routine maintenance is best, including having your HVAC system and ducts inspected annually. The Professionals at SERVPRO of East Riverside City can inspect the heating, ventilation and HVAC system in your home or office. Our trained technicians can then make recommendations on the best way to address any concerns, as duct cleaning is not always necessary.
Keeping your ducts clean can extend the life of the equipment. This can save your company money and give your customers cleaner air to breathe.
Other benefits of servicing your HVAC unit include:
- Helps to restore peak energy efficiency.
- May help to eliminate offensive odors.
- Helps reduce the potential for mold growth.
For more information on duct cleaning contact call SERVPRO of East Riverside City today.
Smoke Alarms Save Lives
Smoke alarms play a vital role in saving lives and, when properly installed, can cut the risk of injury in half.
It is required that smoke alarms and carbon monoxide detectors be installed in every bedroom, outside all sleeping quarters and on every level of the home. Business owners should consult their local Fire Marshall to ensure that specific building fire codes and smoke detector requirements are met.
Following these recommendations are great, but having proper smoke alarms in place is just the start to protecting your family and property. Having an escape plan allows your family, employees or clients to escape quickly and safely in an emergency situation keeping everyone out of harm’s way.
Tips on Installation & Maintenance
Install smoke alarms on every level of the home, including the basement.
Smoke alarms should be installed away from the kitchen to prevent false alarms. Generally, about 10 feet from all cooking appliances.
Test your alarms at least once a month using the test button.
Replace batteries in all alarms at least once a year. If an alarm “chirps” the battery is low and should be replaced right away.
Replace all smoke alarms every 10 years.
Smoke Alarm Facts
3 out of 5 fire deaths occur in homes where the smoke detectors are not working properly.
Smoke alarm failures usually result from missing, disconnected or dead batteries.
More than one third (37%) of home fire deaths result from fires in which no smoke alarms are present.
The risk of dying in a home fire is cut in half in homes with working smoke alarms.
For Business Owners
See our blog on SERVPRO Emergency READY Profile for your business.
This helps you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance of an emergency is the key to timely mitigation and can help minimize how water and fire damage can affect your business
What is a Bio-hazard Disaster?
Bio-hazard is not a word that you hear often in regards to a home or office. SERVPRO of East Riverside is prepared to help you clean up any type of disaster, including bio-hazards, in your home or place of business. The majority of home bio-hazard disasters happen in the bathroom.
Here are a few bio-hazard scenarios to be aware of:
Sewage backups and dark water intrusions are more than nasty, smelly deposits – these bio-hazards also introduce harmful microorganisms into a structure. Our team of professionals will remove the sewage, contaminants and moisture and will help ensure the structure is properly cleaned, disinfected and deodorized.
Our team of professionals will remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. We will also clean, disinfect and deodorize the structure.
SERVPRO realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a home or commercial building, which is why we follow federal and state guidelines to properly clean all surfaces.
Don't panic, call SERVPRO of East Riverside City at 951-222-2224!
Sewer backups should always be considered an emergency since the water may contain viruses, bacteria, and other microbes. Our team of professionals have specialized training and equipment to quickly and safely clean sewage backups. Water damage is classified by Category, depending on the level of contamination, and how it is handled is based on the specific classification.
The three types of contaminated water:
Category 1: "Clean Water"
Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.
- Water from a clean source like a broken water line
- If left untreated, can degrade into category 2 or 3
Category 2: "Gray Water"
Category 2 water is contaminated. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.
- May contain bacteria and viruses
- Can quickly degrade into category 3 if left untreated
Category 3: "Black Water"
Category 3 water is grossly contaminated and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.
- May contain untreated sewage, harsh chemicals, and microbes
- Water from flooding rivers or sewer backup
24 Hour Emergency Service
Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. The professionals at SERVPRO of East Riverside City are available 24 hours a day, 365 days a year. They are water damage restoration specialists with specialized training, equipment and protective gear to safely restore your home or business.