Recent Water Damage Posts

When You Have Water Damage from a Sprinkler System

7/28/2022 (Permalink)

Sprinkler system water damage can happen to any commercial property in California

Sprinkler systems are designed to protect your property from fire, but they often end up causing commercial water damage instead. In this blog post, we will discuss what types of sprinklers can cause water damage and how these systems work so that you know what to do when water damage from sprinkler systems occurs!

What types of sprinkler systems use water?

Perhaps you recently acquired a new commercial property in California and are curious what type of sprinkler system to install, or you are curious about your current sprinkler system. There are two main types of sprinkler systems, dry and wet systems. If you are looking to avoid water damage from a sprinkler system, it would be best to install a dry system.

Wet pipe systems are the most common choice but they can cause commercial water damage. Wet pipe systems work by heat activation. When a fire begins, a sprinkler head will release water that is stored in the pipes.

How can water damage from a sprinkler system occur?

The professionals at SERVPRO receive many calls a year regarding water damage from sprinkler systems. We receive calls when a commercial property has a fire, and the sprinkler system puts the fire out, and for accidental water damages from a sprinkler malfunction.

A common reason when a sprinkler system will accidentally cause water damage is when the system is overheated. Sprinkler systems are designed to put out a fire and when they detect high heat levels. An overheated sprinkler system assumes that the property has a fire and goes off, causing gallons of water damage. A positive attribute of wet pipe systems is that not all sprinkler heads go off at once because each sprinkler head is activated independently. Other common reasons why water damage from sprinkler systems occur are: 

  • Freezing
  • Corrosion 
  • Poor installation 
  • Mechanical damage
  • How to respond when there is water damage from a sprinkler system?

    When a commercial property has water damage from a sprinkler system, the property manager or building owner must act quickly by turning off the sprinkler water sources so that further damages do not occur. It will also be an excellent time to turn off the electricity to avoid electrocution and elevator issues from water damage.

    After the appropriate valves have been shut off, you need to call a reliable restoration company to come and mitigate the damage.

    After you call a water restoration company, call the insurance company that covers damages for the commercial property. The assigned insurance agent may ask for pictures and videos of the damages for their records. It will also be a good time to create a list of all of the damaged items during this time.

    Don't Hesitate to call the professionals at SERVPRO of East Riverside City 24 hours/7days a week. We are here to help!

    Is Your Tub or Shower Leaking?

    4/27/2022 (Permalink)

    Leaks in bathroom can be hard to find.

    4 easy ways to determine if you have a leak in your bathroom.

    Since bathtubs can hold many gallons of water, a bathtub leak can be a major cause of concern for a homeowner. If you suspect a leak in your bathroom, it is important to figure out where it is coming from to avoid further damage. Here are four things you can do to determine if you have a water problem in your bathroom.

    1. Smell the Room

    Excess water can lead to mold and mildew, both of which have musky odors. If your bathroom smells like an old carpet shortly after cleaning it, you could have mold or mildew lurking in your surroundings.

    2. Look for Signs of Mold

    Mold exists in a variety of shapes, sizes, and colors. Regardless of the species, mold indicates a moisture problem and should be dealt with promptly. A bathtub leak can leave the floor moist, and mold can begin forming in moist areas in as little as 24-48 hours.

    3. Inspect Your Shower Pan

    Visually inspect your shower for obvious signs of a shower pan leak. If your shower pan looks fine, but you suspect a leak in the area, perform a shower pan test by plugging the drain and filling the pan with water. Check the water after 24-72 hours. If the water level is not the same as the original, you may have a leak in your shower pan.

    4. Check for Symptoms of Water Damage

    Water often leaves visible signs of damage. Common indicators of water damage include warped walls, baseboards, floors, and linoleum that is coming loose from the sub-floor.

    As a homeowner, you will want to keep your home in as good of shape as possible. Since a bathtub leak can cause additional damage over time, it is important to fix any problems as soon as you notice them. A professional water remediation company can help restore your home to its pre-damaged condition as quickly as possible.

    Your Local Disaster Restoration Company

    Water damage can disrupt lives, but by calling in professionals immediately, you can mitigate the impact it has over the long term. If you have water damage don’t hesitate to call us at SERVPRO of East Riverside City today!

    Dishwasher Water Damage: Saving Your Kitchen Floor and Cabinets

    3/30/2022 (Permalink)

    When your dishwasher floods your kitchen and causes water damage in your home, SERVPRO can help!

    Dishwashers are essential to many homes and make our lives easier every day. Most homeowners use them without giving a second thought to the possibility of the appliance leaking and causing water damage to their kitchen floor.

    Unfortunately, if your dishwasher leaks it can quickly cause water to pool on your kitchen floor, and even damage cabinetry. When it comes to this appliance leaking, you need to take immediate action to prevent the spread of water damage in your home. 

    4 Steps to Deal With Dishwasher Water Damage

    When dishwashers flood your kitchen or cause water damage to the floor underneath it, there are certain steps you should take to stop the spread of flooding in your home and to properly clean up.

    1. Be aware of potential safety hazards

    Whenever there's a water leak in your Riverside home, you should make sure to check for any electrical hazards. Always check that water hasn’t damaged any electrical appliances or outlets. If it has or you’re not completely sure, the safest choice is to disconnect the power to your kitchen while cleaning up.

    1. Clean up standing water

    Even though the average dishwasher uses about 6 gallons of water per wash, this amount can still cause serious damage to your kitchen flooring. You want to clean up puddles of water as soon as possible to prevent them from seeping under the kitchen flooring, into the subfloor, or even into the room below.

    While cleaning, pull out your dishwasher if possible. You don’t want to overlook water damage underneath the dishwasher or the walls and cabinets around it, as this can worsen over time.

    1. Look For Signs of Water Damage

    Once you’ve mopped up the water from your dishwasher, it’s likely your job isn’t done. Depending on how long your dishwasher leaked, there may be water damage to the floor underneath it, wall behind it, cabinets, and even the ceiling below your kitchen. 

    You should inspect your kitchen cabinetry, flooring, walls, and room below for the following signs of water damage: 

    • Bubbling or peeling paint
    • Soft or squishy walls
    • Bending or buckling flooring
    • Drooping ceiling
    • Water stains
    • Mold growth
    • Musty odors

    If you find any of the above issues, you must take steps to have the additional areas of damage to be addressed. 

    1. Call A Water Restoration Company for Dishwasher Damage Inspection

    If you know that there are additional areas of water damage from the dishwasher or you’re not sure if you’ve dried everything out, you should contact a local water damage restoration company like SERVPRO of East Riverside City to provide a damage inspection.

    SERVPRO  utilizes advanced moisture detection and drying equipment to measure moisture levels in building materials and restore your home to pre-damage conditions. Companies like SERVPRO can identify all areas of moisture in your home and create a plan to dry your property out.

    Why Do Dishwashers Leak?

    When it comes to dishwashers leaking on to the floor of your kitchen, there’s many possible causes. Try to find the cause of your dishwasher leak by inspecting the following components of your appliance. 

    Water Leaking From Front of Dishwasher

    If you notice water leaking from the front of the dishwasher, it’s possible that you’re dealing with a leaking door. A leaking dishwasher door can be caused by:

    • Faulty door latch
    • Door gasket/seal needing replacement  
    • Using the incorrect dishwasher detergent

    Water Leaking Underneath Dishwasher

    If water is pooling underneath your dishwasher, the following may be to blame:

    • Corroded or leaking dishwasher tub from soap or old age
    • Loose or cracked water supply lines
    • Loose or stuck water valves
    • Dishwasher isn’t level

    Does Homeowners Insurance Cover Water Damage From Dishwashers?

    In most cases, leaking dishwasher water damage should be covered by your insurance company, but you should always double-check your policy before filing a claim to be sure.

    So long as the damage from your dishwasher was sudden and unforeseen, meaning that it was a result of mechanical or plumbing issues, the damage should be covered. But, if your insurance adjuster assesses damages and your dishwasher shows signs of neglected maintenance that could've prevented the problem, your claim may end up being denied.

    Can Dishwasher Leaks Cause Mold?

    If your dishwasher leaks - especially for a prolonged amount of time - they can cause serious mold growth in the kitchen of your home.

    Since mold thrives on moisture, a dishwasher leak can cause a serious infestation. Even when there’s only a small leak, consistent moisture will cause mold to grow and spread behind and underneath the dishwasher.

    Need Help With Dishwasher Leak Water Damage Repair? We can help.

    As a professional water damage restoration service, SERVPRO has the experience and resources needed to quickly restore your home to pre-damage conditions.

    Our team rapidly responds to inspect damages, create a specialized restoration plan, and get to work. Our goal is to make water damage from your dishwasher leak, like it never even happened!

    Call us today! (951)222-2224  we are here 24/7 for all your water damage needs!

    Hidden Water Damage in Your Home

    1/31/2022 (Permalink)

    In most cases, undetected water damage can cause the most damage and quite the headache.

    Water damage does not only come from burst pipes or flooding to damage your home. In most cases, undetected water damage can cause the most damage and quite the headache. 

    There are five indicators that there’s water damage going hidden in your home: 

  • Stains on walls and ceilings: Nobody purposefully looks up at their ceiling. However, it is important to thoroughly check the ceilings in your home for stains. There might be a bathtub or shower leak from one floor to the next, or your ceiling could be leaking into the attic. 
  • Musty or unpleasant smells: Do you smell something musty, or even earthy, in your home? Hidden water can cause mold to grow, and a nasty smell is a good signal that something is wrong. 
  • Peeling paint: Not only can water stain your walls, but it can also cause the paint to lift. If you see your paint starting to peel, quickly find the source of the problem, or call a professional to fix it. 
  • Mold Growth: Just like with ceilings, we do not exactly pay attention to the corners of our homes, but often these small hidden areas can tell us about potentially harmful leaks or spills. Check to see if there are any discolored or fuzzy looking spots in isolated corners or hidden areas. 
  • Flooring: When allowed to flow, water naturally seeks the lowest level. Therefore, rivers flow downstream. Water can seep under your flooring and collect – damaging your sub-floors. Check for and warping or deformation to make sure there is no water hiding beneath the floorboards. When this happens, it is important to act as quickly as possible, so we can restore your flooring to good as new. 
  • Here at SERVPRO of East Riverside City, we are water damage restoration specialists and are ready to restore your home back to pre-water damage condition. Whether water damage sneaks up on you or not, we are available 24/7 to make it “Like it never even happened.” 

    Tips for a Leaking Roof

    12/29/2021 (Permalink)

    A roof leak may seem small, but it can potentially cause severe damage to your property.

    A major storm in can do serious damage to many properties, including the roof of your home or business. When it comes to a leaking roof, you will need a professional not only to fix the exterior but to repair your attic and ceilings. A roof leak may seem small, but it can potentially cause severe damage to your property. 

    Here is what you can do once a leak has been discovered: 

    Check the Roof 

    If your property has a shingled roof, check for missing shingles. That may give you an idea of how water is getting in. If water is coming through, puncture a small hole that will allow the water to flow out freely. If you leave it intact, water will spread over the ceiling which could cause it to sag and possibly collapse. A hole gives the water somewhere to go. Put a bucket underneath to catch the water and move furniture and other items out of the way. 

    Move Wet Items 

    Once belongings are wet, they need to be dried and disinfected. If there are no electrical dangers, launder furniture covers, bedding, and other washable items. Air out and clean furniture and rugs. Check for irreparable damage. If something is in poor condition, throw it away. 

    Dry Everything Well 

    From the attic on down, everything needs to be as dry as possible. Run fans or heaters or open windows to get air circulating through the area. Once everything is completely dry, then restoration work for the roof leak begin. 

    Call SERVPRO 

    A roof leak can cause substantial damage in hard-to-reach areas. Call the experts to evaluate the safety of your building before you attempt any repairs yourself. It is important to have everything dry and disinfected to prevent future problems. A damaged roof can cause extensive issues for your property. Cleaning up properly after storm damage ensures that you have a safe environment. 

    At SERVPRO, we are available 24/7 so that when a disaster strikes, we have your back. Call us today (951)222-2224

    Protecting Water Damaged Contents in Riverside Properties

    11/25/2021 (Permalink)

    Our experienced professionals pack your keepsakes with respect and care.

    One of the most detrimental aspects of water damage incidents to Riverside homes is the potential damage to your personal belongings and keepsakes. While many of the construction materials and structural elements throughout the property can get replaced by our licensed contractors and reconstruction experts, replacing your treasures and acquired items cannot happen so easily. In many cases, substantial water damages lead to irreparable damage to these contents without the appropriate preventative measures from skilled professionals like ours.

    By protecting the contents of your Riverside home from water damage that can occur with situations like appliance failures, broken fixtures, and aging plumbing, our SERVPRO team is always here to help. We have a full-service content department with accreditations in multiple niches of the restoration industry through the standard-setting Institute of Inspection, Cleaning and Restoration Certification (IICRC).

    Water Damage Repairs

    At-risk items in your home get assessed and tagged throughout the initial inspection process. We can determine which items do not require removal, which of your belongings are at risk, and which contents require relocation on site. These determinations must happen quickly, as water damage effects can lead to irreparable saturation and degradation of specific belongings. Our experienced professionals arrive with packing materials and boxes, and pack your keepsakes with respect and care.

     While we have the complete comprehensive approach to restoring your home, including valuable time and money-saving reconstruction, protecting your belongings is one of the main objectives of our mitigation process. We know that certain items cannot get replaced, so we take our time to protect everything we possibly can from rapidly spreading water damages.

    We can respond quickly to water damage emergencies with the advanced equipment to address both the saturation and standing water. You can also trust in our experienced and highly trained SERVPRO team  to protect what matters most. Give us a call anytime you need us, we are here 24 hours 7 days a week! (951)222-2224 

    Water Damage While on Vacation or Hidden Water Damage!

    11/2/2021 (Permalink)

    Imagine coming home from vacation to this! Or waking up in the morning to this!

    Imagine coming home from vacation or getting a phone call while on vacation that your house has flooded! What a nightmare, water damage does not only come from burst pipes or flooding to damage your home. In most cases, undetected water damage can cause the most damage and quite the headache. 

    There are five indicators that there’s water damage hidden in your home: 

  • Stains on walls and ceilings: Nobody purposefully looks up at their ceiling. However, it is important to thoroughly check the ceilings in your home for stains. There might be a bathtub or shower leak from one floor to the next.
  • Musty or unpleasant smells: Do you smell something musty, or even earthy, in your home? Hidden water can cause mold to grow, and a nasty smell is a good signal that something is wrong. 
  • Peeling paint: Not only can water stain your walls, but it can also cause the paint to lift. If you see your paint starting to peel, quickly find the source of the problem, or call a professional to fix it. 
  • Mold Growth: Just like with ceilings, we do not exactly pay attention to the corners of our homes, but often these small hidden areas can tell us about potentially harmful leaks or spills. Check to see if there are any discolored or fuzzy looking spots in isolated corners or hidden areas. 
  • Flooring: When allowed to flow, water naturally seeks the lowest level. Therefore, rivers flow downstream. Water can seep under your flooring and collect – damaging your sub-floors. Check for warping or deformation to make sure there is no water hiding beneath the floorboards. When this happens, it is important to act as quickly as possible, so we can restore your flooring to good as new. 
  • Here at SERVPRO of East Riverside City, we are water damage restoration specialists and are ready to restore your home back to pre-water damage condition. Whether water damage sneaks up on you or not, we are available 24/7 to make it “Like it never even happened.” 

    Prepare Your Home For The Fall Season

    10/12/2021 (Permalink)

    Is your home prepared for fall season?

    Sweater weather is now in full swing! Well, for us Riverside residents, we'll take the cold weather when we can get it. We still love leaves changing colors, stomping on crunchy leaves, and pumpkin spice everything! Decorating your home for fall is always fun, and the wonderful smell of candles makes it so cozy,  BUT have you prepared your home for fall up keep?  Follow our checklist to make sure your home is ready to take on fall.

    • Clean or replace your gutters – Not cleaning and draining your gutters can cause water damage inside and outside your home.
    • Drain your outdoor faucets – Drain and disconnect all garden hoses to prevent water from freeing. Not doing this can cause pipes to burst, leading to water damage.
    • Check for drafts – If you have drafts in your home, this only causes heating cost to rise. Consider weatherstripping to keep heating costs down.
    • Change your batteries – It is always important to check all smoke detectors and carbon monoxide devices in your home.
    • Have your furnace inspected – Hire an HVAC professional to test for leaks, change the filter, and check for heating efficiency.
    • Check water drainage – Rainwater downspouts need to be clear of obstructions and direct water away from foundations, walkways, and driveways.

    Take care of the little things that can make a huge difference for you and your home. By following this checklist, you could potentially avoid extensive damage to your home. As always, if you happen to have water damage, we are here to help 24/7, call us today! (951)222-2224 or visit our website

    How To Spot Hidden Water Leaks

    9/28/2021 (Permalink)

    Hidden leaks are trouble, SERPVRO is here to help!

    When was the last time you moved your appliances to inspect for hidden leaks? Leaks are trouble, that is why it is important to be alert and spot water leaks before they drive up your water bills and cause damage to your home. 

    Here is where to find hidden leaks in your home: 

    Check your water meter: Turn off all the water in your home and record the number on your water meter. Wait at least 20 minutes, return to check your meter again. If the meter reading has changed, that means you have a leak. 

    Check your usage: The U.S. Environmental Protection Agency highly recommends checking your winter water usage to find out if a leak is occurring somewhere in your home. If a family of four is using more than 12,000 gallons of water per month, it is likely that there is a serious leak problem somewhere in your plumbing system. 

    Check your bill: If your bill is rising consistently but your water usage has not changed, a leak may be to blame. Collect bills from the past few months and compare them to see if there is a steady increase. Your water bill should remain within the same range month to month. 

    Check exterior usage: Leaks not only happen inside your home – they can occur outside as well. Check your outside spigots by attaching a garden hose; if water seeps through the connection while the hose is running, replace the rubber hose gasket and check to see all connections are tight. 

    Routine check: Regularly check places such as the toilet base, shower door, ceilings, cabinets, and basement corners for mold or pooling water. Being alert and proactive in checking for water leaks is key for avoiding potential problems. 

    Spotted a hidden water leak and have damage? SERPVRO is here to help! We are water damage restoration specialists and are ready to restore your home back to pre-water damage condition. We are available 24/7 so that when a disaster strikes, we have your back. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO Of East Riverside City uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry. 

    5 Different Water Damage Issues That Happen in Riverside Homes

    9/7/2021 (Permalink)

    Broken pipe or toilet over flow? Call SERVPRO today for water restoration!

    Water damage in homes can be caused by many things, but there are a couple things in your home more likely to be the cause than others. The Insurance Institute for Business & Home Safety did a study to find what causes the most water damage in homes, here are some of the things they found out.

    • Plumbing System Failure- there are two types of plumbing system failure the first would be frozen pipes, the second would be material failures.
    • Plumbing Drain System Failure- most failures occur when the sewer drain backs up and overflows into the home or are a result from material issues such as leaking or corroded pipes.
    • Toilet Failure- this will happen if you have faulty valves or clogged drain lines
    • Water Heater Failure- these usually happen when your water heater is at its end of life and begins to corrode or rust.
    • Washing Machine Failure- the cause behind washing machine failure usually from the supply-line, machine overflow or drain line failure.

    For more information on what can cause water damage to your Riverside home and tips on prevention check out this page:

    If you find yourself with a broken pipe or toilet over flow, don’t forget about SERVPRO of East Riverside City when you’re looking for water restoration. Call us at (951)222-2224 any time of day, any day of the week, we will be there for you!

    Is It Ok To Let Water in My Home Air-Dry?

    8/13/2021 (Permalink)

    Water removal is not an easy job for a family to take care of alone. Call SERVPRO to get professional help and mitigate water damage to your home.

    Failing to Locate Hidden Moisture in Your Riverside City Home Can be Costly and Harmful – Call SERVPRO for Efficient Water Removal

    Something you never want to do is let water linger for too long before calling in the help of trained water restoration technicians. Your home could fall victim to secondary damage that boosts the cleanup cost and leaves you open to the onset of mold and mildew. SERVPRO features a skilled team of technicians to provide you with quick restoration while ensuring your family goes through as little inconvenience as possible.

    What About Flooring and Carpets? Can I Use My Wet Vac? When we have a call for water removal, careful care must be taken with all carpets and other flooring surfaces.

    To address your carpets, we:

    •   Remove and dispose of any unsalvageable carpeting
    •   Commence with water extraction
    •   Thoroughly dry and pre-condition carpet fibers
    •   Buffer the affected carpet so that we can return the fibers to pre loss condition

    To address your hardwood floors, we:

    •   Utilize air movers, fans, and dehumidifiers to dry up water trapped below the flooring
    •   Employ the use of moisture detection tools to ensure the hardwood is dry to prevent buckling or warping
    •  Pull up standing water with pumps and industrial-grade vacuums

    Floating of the carpet may be an option depending on the situation at hand. To float the carpet, our technicians detach it from the baseboards and seams so that an air mover can be placed underneath. Our air movers help circulate dry, warm air under the carpet to restore it and dry the subfloor below. In many situations, this method helps reduce the restoration timeframe while lessening the level of inconvenience for the homeowner.

    SERVPRO Of East Riverside City is the team to call when you need assistance with water removal. Call us 24/7 for emergency service at (951)222-2224  and we will send a crew out as soon as possible.

    What To Do When Your Refrigerator Water Line Leaks

    8/4/2021 (Permalink)

    A leaking fridge in your Riverside home can cause extensive water damage and mold growth in your kitchen.

    I had this exact problem happen recently that went on for weeks, I thought it was the pipe under the kitchen sink leaking.  I had maintenance come out multiple times and they kept telling me there was no leak under the sink.  Lo and behold we finally figured out it was the refrigerator water line leaking.  Honestly I felt pretty embarrassed thinking it was the kitchen sink leaking the whole time.   

    When you think of kitchen water damage, you usually think of a sink leak or a broken dishwasher. But did you know there's a high risk of water damage from your fridge?

    Refrigerator water line leaks can damage your kitchen floor, the wall behind the appliance, and even cause extensive mold growth in your Riverside home.

    What can you do when your refrigerator leaks to prevent water damage in your kitchen? As your local water damage restoration company for appliance leaks in Riverside we'll review what to do when your fridge leaks, how to repair it, and when insurance will cover the damages.

    Why Is My Fridge Leaking Water?

    The most common cause of water damage from a fridge is a clogged or leaking water supply line. These supply lines are used to carry water to your ice maker, water dispenser, or to carry melted water from the defrost drain to the drain pan. This means that depending on the model fridge you have, there's many places where the leak could be located.

    Many times you won't realize that this appliance is leaking until it's already caused considerable damages. Water line leaks usually start small and worsen over time, saturating flooring, drywall, warping baseboards, or even damaging the subfloor. You may not even notice the damages until there's visible mold around the appliance. When Your Fridge Water Line Breaks and Leaks Immediately take the following steps when you notice that your refrigerator is leaking and damaging your kitchen floor in East Riverside City.

    1. Clean up water.

    Before doing anything else, you should make sure to clean up any standing water to prevent it from seeping through floors, walls, or cabinetry. If you have any fans or dehumidifiers, set them out to help dry the area out.

    1. Try to find the source of the leak.

    If you can find the source of the water leak, you may be able to make the needed repairs by yourself. Slowly pull the fridge away from the wall and inspect the plastic supply line that's located on the back of the appliance. If you can't see any visible damage to water lines, use your hands to feel for moisture and pinhole leaks.

    1. Turn off the water to the appliance.

    To prevent further water damage until the appliance is repaired, you should turn off the water and then disconnect the fridge from power. The shutoff valve should be located behind the fridge or underneath your kitchen sink.

    1. Replace the leaking water line.

    Remove the bolt that secures the water intake valve to the supply line so that you can remove the faulty line. Measure the length of the water line and be sure to purchase one that is the same length or cut it to the correct size. To install the new water line, attach each end into a coupling connector until it's firmly sealed. Make sure that everything is tight and secure. Lastly, turn back on the water to the fridge and watch for any slow leaks before pushing it back to its normal place. You can also call a professional to repair your leaking fridge if this isn't a project you want to take on yourself.

    1. Inspect for signs of water damage around your home.

    Depending on how long your refrigerator leaks water onto the kitchen floor, you may need to take additional steps to restore your kitchen to pre-damage conditions. Look for signs of warped walls or floors, bubbling or peeling paint, musty odors, or water stains on the ceiling underneath the fridge.

    If you find any signs of additional water damage, you should call a local water damage restoration company like SERVPRO of East Riverside for a detailed inspection.

    The best way to prevent your fridge from leaking and causing water damage is to regularly inspect and maintain the appliance. Note when water supply lines should be replaced or consider upgrading plastic water lines to braided steel supply lines to minimize the chances of them leaking.

    Dealing With Refrigerator Water Line Leak Damage? We Can Help!  SERVPRO of East Riverside City can quickly restore your kitchen to pre-damage conditions. Call today!  (951)222-2224 

    Water Heater Burst? Here's What To Do

    7/27/2021 (Permalink)

    If a burst water heater floods your Riverside home, it can cause serious damages. When this appliance breaks, flooding can be intense as it continuously refills as it gushes out water. When you don't notice the leak right away, you can end up with multiple floors of water damage, mold growth, or even a flooded basement.

    When it comes to water heater flood cleanup in Riverside City, immediate action is required to help prevent extensive water damage from the water heater. Here, we will outline the steps you need to take to stop flooding, how to clean up, and ways to prevent hot water heater failure in the future.

    What To Do When Your Hot Water Heater Bursts or Leaks

    Immediately take the following steps to stop flooding and prevent further flood damage in your Riverside home.

    1.  Turn off the water.

    As soon as you notice that your water heater is leaking, you should turn off the water supply line to the tank. This shut off valve is usually found on the pipe that connects the heater to the main water line.

    If for some reason this doesn't stop flooding, you may have to turn off the main water supply or drain the tank and open the pressure relief valve to completely stop the flow of water.

    2.  Turn off the power or gas.

    Depending on whether you have a gas or electric water heater, you will need to turn off the appropriate energy source to the heater. This step is important to ensure safety while performing cleanup. If you can't turn these off yourself or aren't sure how to, call a contractor to come help.

    3.  Call a plumber to diagnose the problem.

    You probably don't want to take a shower in cold water or not be able to take a shower in your home at all. Call a local plumber who can quickly determine the cause of your water heater flood and make repairs as needed.

    4.  Clean up standing water.

    Once you've stopped flooding, turned off the power, and arranged for a plumber to fix the cause of your issue, you can begin the flood cleanup process. To clean up, you'll need towels, mops, buckets, and possibly a wet-dry vacuum depending on the extent of standing water.

    While cleaning up, open windows and set up fans to encourage air circulation and speed up the cleanup process. Once you've finished cleaning up, you should leave fans and dehumidifiers in the affected area for at least 5 days to ensure everything completely dries. If it doesn't, you're likely to end up with mold growth or structural problems in your Riverside home.

    How To Prevent Hot Water Heater Leaks

    Since water heaters generally only last between 8 to 15 years, you can't always prevent them from leaking. When your water heater is older than 8 years, the best thing you can do to prevent it from causing flooding is replace it.

    Still, there are steps you can take to lessen the chances of a burst water heater flood in your home in Riverside.

  • Install a leak detector on the water heater that automatically turns it off when it senses a leak.
  • Drain your water heater once a year to prevent sediment build up which can cause it to fail.
  • Never ignore even the smallest amount of water leaking from the heater, as this is always a sign of a larger problem.
  • Install a drain pan at the bottom of the tank that drains outside of your home in case it begins to leak.
  • Know the signs that your water heater might break:
  • Popping or rumbling noises
  • Gas water heater causing a gas smell in your home
  • Water leaks
  • You hot water has flakes of rust or sediment in it
  • The water heater tank is rusting
  • Burst Water Heater Flood Cleanup Services

    The flooding and water damage from a water heater isn't always something that homeowners in Riverside can handle by themselves.

    When your water heater causes a flooded basement or causes flooding on multiple floors of your home - you should contact the water damage restoration specialists at SERVPRO of East Riverside for immediate assistance.

    Whatever the size of your water heater disaster in Riverside City, SERVPRO Of East Riverside is Here to Help 24 hours a day.

    Why Does the Toilet Overflow When I Take a Shower?

    7/22/2021 (Permalink)

    Water damage can ruin your home, call SERVPRO we will help.

    Having plumbing problems in your Riverside City home can be a big headache, especially when something like a toilet overflow starts happening unexpectedly and requires sewage cleaning. If one of your toilets is overflowing when you take a shower, it is likely being caused by a clog between the shower and the sewer. As the shower runs, the water is stopped by the clog and pushed into the wastewater lines and comes out the first spot it can, which in this case is your toilet.

    Sewage Cleaning

    When this type of problem happens, it can create a major mess in your bathroom. It can be even worse if you take a shower upstairs and the overflow is happening in a bathroom you don’t use every day, such as in the basement or in a guest bathroom. If you have a toilet overflow that has gone unnoticed for a few days, to the point where water damage and mold has begun to set in, there are many professional water damage remediation companies that can thoroughly repair and clean up the area. Proper sewage cleaning is important to ensure everything is fully decontaminated to prevent disease.

    You may be able to clear out the clogged pipe yourself using an auger “snake”:

  • Through the toilet drain.
  • Directly through the floor drain after you remove the toilet (this is often easier for cleaning out the clog).
  • If this doesn't work, you can also take a snake through your drain clean-out which may be located in your basement or crawlspace. Be aware that sewage could spill out after removing the cap if it's clogged here.
  • Hiring a professional is often recommended to avoid spending money and time only to realize the problem is bigger than you expected, or unreachable by a common snake.

    Fix Your Pipes

    A clogged pipe can be an easy, quick fix and may not cause much of a mess or damage if taken care of immediately. But, if the clog has been building up for many years and is far down in the sewage lines, it could require professional tools and the hand of an experienced plumber.

    We can respond quickly to water damage emergencies to address both saturation and standing water.

    Once your pluming issue is fixed, contact us here at SERVPRO Of East Riverdside

    Even Small Water Leaks Need to be Fixed Immediately

    7/12/2021 (Permalink)

    Water damage of any kind decreases the value of your home and makes it look uncared for, Give us a call today!

    Dripping faucets or a small leak behind the dishwasher might not seem like a big deal, but it can be costly. More importantly, you need to worry about the small drips and leaks that you can’t see.

    Water damage is one of the worst nightmares for any Riverside homeowner because it has the potential to wreak havoc with everything. Wood, concrete, insulation, and the roof down to the foundation.

    How Do I Know if I Have A Leak?

    It’s those leaks that are quietly ruining your home that you need to be worried about the most. The ones you can’t see. Here are a few signs to keep in mind.

    • Higher humidity
    • Stains or damp patches
    • Peeling wallpaper
    • Soft areas on the floor
    • Musty or moldy odors
    • Sagging floors or ceilings
    • Lower than usual water pressure
    • Rust in metal surfaces, like hinges and screws
    • Mold or mildew forming
    • Excessive condensation

    If you have noticed any of these signs, you should call your plumber right away and have them checked out.

    Get Small Leaks Fixed

    Unfortunately, plumbing problems become whole-house problems. In particular, if they have been left for too long. The first sign of a leak should be taken care of right away.


    All that mold needs to grow is moisture and a surface. It can grow rapidly and cause health effects. Mold lets off spores that can make your entire family sick. Mold and mildew can also cause a lot of damage to your home.

    The smell of mold is exceedingly difficult to get rid of. It can eat away at almost any surface it is growing on. If it goes for too long without treatment, you will need to bring in experts to come and take care of it for you.

    Floors and Walls

    Pipes leaking under a sink in your kitchen, bathroom, or laundry room can cause massive soft spots on the floor. Left alone, they can cause damage all the way through the flooring leading to holes.

    The thing about water is that it continues to spread. This can move all the way over to walls, as well. Insulation, electrical wiring, and support beams can all be damaged without you ever knowing.

    Safety First

    Once the damage starts and the structure of the home is compromised, it can make it dangerous for people living there. Floors, walls, and ceilings are weakened and make it a hazard to be around.

    People can trip if floors are weakened or carpets care lifting due to dampness. Lighting fixtures can become unsafe hanging from ceilings, and pipes can become corroded and break or start larger leaks.

    The dangers of mold forming are also a health concern. The mold will continue to grow, even if it has been removed unless the leak is fixed, as well. Even if the mold doesn’t make you sick, it looks terrible.

    Water damage of any kind decreases the value of your home and makes it look uncared for. Repairing the stains and blemishes of water damage without fixing the source is just throwing money away.

    Clean-up and Restoration

    Once you have located and fixed the leaking water, now you need to clean up the mess, and fix the damage.  Ideally, you want a company that can do both. That company is SERVPRO of East Riverside City.

    Our team is certified and trained to make the water restoration process quick and easy. We understand that disasters never strike at a convenient time, that is why we are ready to respond 24 hours a day.  Give us call at (951)-222-2224

    Running Your AC More Often During These Summer Months?

    7/12/2021 (Permalink)

    Condensation drain pipe in SERVPRO warehouse

    Why Do AC Units Leak?

    When working at peak efficiency, an air conditioner can collect 10 to 20 gallons of water daily. Ideally, this water drains off of the condensation coil into a collection pan and then is disposed of automatically into the sewer system.

    However, if the drain becomes clogged, and the unit produces more water than it can easily handle, the overflow of water can lead to damaged floors and carpeting, in addition to creating unhealthy deposits of mold.

    A clogged condensation drain line is often a major source of creating water damage. Other causes include excessive condensation that occurs when the unit is running around the clock (which a lot of us are doing during these hot summer months) or when evaporator coils freeze up and then defrost on a regular basis.

    Other times, your HVAC system may suffer from a clogged condensation pump. These can have gunk and dirt build up over time and prevent the pump from doing its job when it is full, causing it to leak water. These usually leak a small to moderate amount of water over time, so most homeowners don't notice that there is a problem until their basement floods or water is flowing down from their attic unit.

    Because most of the unit is typically hidden from view, unless regular inspections take place, water damage can be occurring on a daily basis and accumulating into hundreds of dollars worth of damage.

    How To Prevent AC Water Damage

    One of the best ways to avoid air conditioner water damage is to change the HVAC air filter at least once a month. This gives a homeowner the opportunity to observe whether or not there is excessive moisture collecting on the condensation line.

    Ensuring that an AC unit has clean air filters also helps prevent the unit from overworking, a situation that causes freezing and then defrosting on the evaporator coils which leads to water damage.

    It's also important to regularly check to see that water is indeed flowing from the opening of the condensation line directly to the drain as it was designed to do, especially during periods of very high humidity in the atmosphere. Sometimes these lines can become worn and begin to leak.

    When installing an A/C condensation line, avoid using elbow connections if possible and have the line run in as straight a vertical direction as possible to facilitate water removal from the unit.

    It's a good idea to get a professional air conditioning repair service to clean the condensation line at least once a year or every six months if the AC system is used on a year-round basis. A professional plumbing service can also install a condensation pumps to help ensure the free flow of excess water into the proper disposal drain. A repair technician may recommend installing a device known as a safety float switch , which will automatically shut down the power to an A/C unit whenever condensation builds up and there is a danger of water overflow.

    Professional maintenance of your HVAC unit on an annual basis can also help to prevent water damage by checking the air filter, the condition of the condensation line, as well as the drains to eliminate any blockage, or other problems.

    In the picture shown, this is our condensation drain line from our SERVPRO Wearhouse, weather it's in your home or a commercial building, the line will be the same, a 3/4 inch PVC pipe. 

    Ask about having your air conditioner service technician apply an algaecide to your system to discourage build-up of debris in the drain lines in addition to prevent the growth of mold and mildew, which can spread throughout the HVAC system and pollute the air throughout the house.

    Enjoy better efficiency and cooler air flow indoors throughout summer by following the steps above to ensure you get the most out of your HVAC and air conditioning units.

    Water Damage From Your AC? Call SERVPRO  (951)222-2224 SERVPRO of East Riverside is a 24/7 water damage company.

    Toilet Leaking?

    7/6/2021 (Permalink)

    Is water leaking around your toilet? Don’t despair over the damage caused by your leaking toilet. Call the experts today at SERVPRO

    Our toilets are one of the most common causes of leaks in our homes. While it may not be leaking out onto the floor, it can still be leaking inside. This can cost you money.

    If there is water around the base of your toilet, you need to address it right away. There could be a lot of damage happening beneath the surface, and it may have been going on for some time.

    8 Reasons Your Toilet May Be Leaking

    Water leaking around your toilet can soak into the floor and beyond.

    1. Cracked Tank or Bowl

    While tanks and the bowls are pretty durable, they can get cracks. These often start with a small, hairline crack, but can get bigger. Toilets may get shifted or jarred and can get cracked in the back where you won’t notice them. They may have simply been faulty, as well.

    1. Worn Washers

    There are two large bolts that keep the tank attached to the bowl, and two more that keep the toilet bolted to the floor. If the bolts or washers get stripped, rusted out, break, or wear out, they won’t be able to hold it all together.

    1. Pipe Corrosion

    There could be corrosion in your pipes because of age, impurities in the water, or heavy metals in your water. Rust will develop in the metallic portions of the toilet because of this corrosion.

    Pipe corrosion can often cause a lot of damage because you often don’t know it is even there. It starts inside the pipes, so it could be there for a long time before you even see any signs of trouble.

    1. Float

    The float is the hollow ball that floats on the surface of the water in your toilet tank. It can become unhooked, cracked, or it isn’t lined up properly, the fill valve may run too much, causing a leak. The chain may come off, or if it gets a crack, it can take on water and not work properly.

    1. Faulty Supply Line

    If there is any kind of damage to supply lines, it can put a major strain on your toilet. Sometimes, if the joints in a supply line come undone and break down, water starts to drip out. The rubber lining in a supply line can also start to leak after several years.

    1. Worn-Out Fill Valve

    The fill valve on the toilet can also wear down over time. This is often due to mineral deposits, but they can also rust. If enough builds up to warp the fill valve, it can stop working properly, preventing your toilet from shutting off and causing leakage.

    1. Stuck or Worn-out Flapper

    The flapper is that plug in the bottom of your tank. It releases the water when you flush. If it gets stuck, either open or closed, you have a problem. This can also happen if your handle is stuck.

    If the flapper is stuck open, the fill valve will not shut off, so it will just keep running. If the flapper wears out, no longer fits properly, or gets a tear, then it will not be able to regulate the water in the tank.

    1. Broken Connections

    Your toilet has many different connectors that prevent water leaks. If any of these connections lose their seal, water may end up on your bathroom floor. You can check your toilet’s connections to see if there are any problems before they turn into leaks.

    Water Damage From Leaks

    Don’t despair over the damage caused by your leaking toilet.  Call the experts today at SERVPRO of East Riverside to clean it up.

    Why Should I Call SERVPRO, For My Water Emergency?

    7/2/2021 (Permalink)

    SERVPRO brings a vast assortment of tools and advanced technology to each water damage restoration project.

    Water damages floors, walls and your belongings quickly, SERVPRO has the equipment necessary to restore your home today!

    Water Damage Restoration Brings Your Riverside Home Back to Pre-Loss Condition, and SERVPRO is Faster To Any Size Disaster! 

    One of our SERVPRO employees recently found water under the kitchen sink cabinet. He assessed the damage and saw that the garbage disposal had been leaking, he was able to fix the minor leak from the garbage disposal.  Because of the leak, there was some staining from a storage wicker basket that was under the sink, and some slight mold growth, he used some of our SERVPROXIDE to clean the area and set up a dehumidifier next to the sink.  The dehumidifier pulls the moisture from the air in the room.  SERVPRO will recommend a dehumidifier to remove the moisture from the air and help dry out the space.

       A water loss incident often brings significant property damage and lots of stress and worry. Some of the problems may be slight, which includes staining on the walls or ceilings. However, any moisture that has the chance to accumulate enhances potential structure damage or the onset of mold. If you have moisture or leaking that puts water behind baseboards and walls, you are dealing with a hidden threat, which is why it is best to call our skilled technicians at SERVPRO to handle the water emergency that you have in your Riverside home. 

    Why is Moisture Detection so Important?

    The longer that moisture lingers anywhere in your home, the more secondary damage can develop. When you need water damage restoration in Riverside, our team of trained water restoration technicians (WRT) arrives quickly to get started on water removal. We have a broad range of advanced equipment and moisture detection tools to facilitate cleanup. Failing to address all areas of moisture can cause harm to building materials or further into your structural elements. 

    Why is it Important to Follow Where the Water Went? 

    Once water infiltrates your home, regardless of the cause, it migrates from areas of saturation into dry areas. Drywall and other building materials like wood are porous. What this means is that they attract and hold onto a substantial amount of water. This water retention brings on issues like warping, swelling, and eventual breakdown. There is also the potential for mold infestation should moisture be left to linger for too long. Our team uses specialized moisture detection tools to monitor the walls carefully and floors in your home to tell us whether or not drying is working effectively. 

    What Drying and Moisture Detection Tools Do You Use? 

    SERVPRO brings a vast assortment of tools and advanced technology to each water damage restoration project. All of them work in unison to pull up water and look for hidden moisture and speed up drying times. Our attention to detail helps us lessen water damage under your carpets or flooring and behind the walls and baseboards throughout the water loss zone. This level of planning and a unique formula we use tells us just what equipment and how many units are necessary to get the best results. 

    Some of the devices that we use for detecting and monitoring moisture include: 

    • Moisture meters, such as non-penetrating and penetrating moisture meters, determine the moisture content in certain materials, which tells our team when your structure is dry.
    • Moisture sensors tell us just how much moisture remains in soft materials, much like your carpets and carpet padding.
    • Thermo-Hygrometers help to measure the temperature and the relative humidity in the air. 

    Why Are SERVPRO Methods Better Than DIY? 

    Even if you have a relatively powerful wet-dry vacuum to try lifting water from floors, you do not have the professional-grade equipment that brings faster results. More substantial jobs and moisture detection call for the help of skilled technicians. All of our water restoration professionals have training following the standards set forth by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). Some of the different tools that we use to execute prompt, reliable water removal includes: 

    • Portable and submersible pumps often used as go-to equipment for a variety of standard jobs
    • Truck-mounted extractors are suitable for removing hundreds to thousands of gallons of water, even if it contains debris
    • Rovers, or ride-on units, that work by using the operator's weight to push down carpeting, pulling up moisture 

    Will a Lot of My Belongings Get Discarded? 

    SERVPRO technicians work diligently to salvage water damaged belongings whenever possible. In some cases, we provide pack-out services to bring items off-site for further restoration efforts. Everything that is moved or discarded gets logged for your information and added to your insurance claim. 

    When some building materials get saturated to the point that they are no longer salvageable, our team performs what is known as controlled demolition. We perform strategically placed cuts to remove damaged sheetrock and remove the baseboards, which allows us the chance to put air movers into place, which boosts airflow for efficient drying. All materials removed during controlled demolition get replaced with new materials to make it, "Like it never even happened." 

    To wrap up your water damage restoration project, our team tests areas for moisture and then implements cleaning and disinfection measures using EPA-registered products. Everything is sanitized and back to normal so that you and your family can resume your daily routine. 

    SERVPRO of East Riverside City is available for 24/7 emergency service. To have a crew assigned to your water damage restoration project, give us a call at (951)222-2224

    The Water You Don't See - Leering Danger

    5/20/2020 (Permalink)

    The key to avoiding costly repairs or restoration is to handle every water problem as a real threat to your property. SERVPRO of East Riverside City has the experience to find and dry unseen water before additional damage occurs. Here are just a few things we utilize in our water mitigation process:

    • Moisture Sensors – detect moisture in carpets, baseboards and walls to find the water you can't see.
    • Moisture Meters – determine the actual moisture content of materials. This also provides accurate readings to monitor the drying process.
    • Thermohydrometers- Measure temperature and relative humidity of the material. This allows our team to calculate and create a plan that is most conducive to drying the affected areas properly and efficiently. 

    When dealing with any water loss, it is not only important to dry but to also disinfect and deodorize the structure. There is no need to worry, however, as we have that covered too!

    • Ultra-Low-Volume (ULV) Foggers- atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor causing residues may accumulate. This can also inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
    • Thermal Foggers- dispense solvent-based products by creating a dense fog. This fog consists of tiny particles of deodorant solution that attaches to and neutralizes all odor causing particles. 

    With these tools, IICRC training and experience SERVPRO of East Riverside City is the team to find and dry out any-size water loss. Don’t panic, call SERVPRO.

    Science Behind Drying

    5/11/2020 (Permalink)

    The first reaction to any-size water loss is to grab a mop or as many towels as you can to mitigate the amount of water present. You may think that  placing a fan in the affected area will also help get it dry. The professionals at SERVPRO of East Riverside City are trained in the science of drying and follow the strict, industry approved standards that help lower the chances of any secondary damage, like mold. When the expert water technicians enter your home after a water loss, we have two very important questions that we must answer before drying can begin.

    What is Wet?

     The question sounds simple enough but the answer is often more complicated.  Standing water is obvious but it almost always means that hidden cavities of water exist that must also be located.  These hidden areas can be found under cabinets or laminated flooring.  Water can also seep under tile floors or hardwoods.  Beyond the floors, water often rests inside walls and insulation which can cause it to move to adjoining rooms.  Our technicians will inspect the building to locate every component that is wet.

    How Wet Is It?

    Water found under cabinets or inside walls can cause extensive damage if left untreated.  Wood will warp, wet sheet-rock will lose its strength and insulation can absorb large amounts of water.  To answer the question we use sophisticated metering equipment that can measure moisture levels in areas that are out of site.  We may also use a special camera, called a FLIR, that is capable of reading temperature variations within walls, ceilings and even the foundation, to answer this critical questions. 

    Our equipment allows us to know if the material can be restored, can be dried out with our drying equipment or needs to be replaced. These tools also help our trained technicians monitor whether the materials are drying properly.

    Speed up Mother Nature

    What does that mean? Moisture will naturally move to drier air at the surface of the wet material. This can only happen if the air in the affected area has lower moisture levels than that of the affected material. Nature can take a much longer time to dry the affected materials without mitigation which can allow for secondary damage, such as that from mold growth, to set in. Thus, SERVPRO of East Riverside City uses specialized equipment to help dry hardwood floors, tough-to-reach places inside walls as well as dry the air in and around the affected area. 

    Suffered a loss, now what?

    5/11/2020 (Permalink)

    How quickly your company can get back to business after a  fire or flood often depends on the emergency planning done today. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all types of emergencies. The following are some basic measures that business owners and managers can to be better prepared.

    Develop a Business Continuity Plan

    Your organization's risk needs will vary depending on the specific industry, size, scope and location. Begin by reviewing your business process flow chart, if one exists, to identify operations critical to survival and recovery. Carefully assess your internal and external functions to determine which staff, materials, procedures and equipment are absolutely necessary to keep the business operating. You should also establish procedures for succession of management.

    Review Insurance Coverage

    Inadequate insurance coverage can lead to major financial loss if your business is damaged, destroyed or simply interrupted for a period of time. Insurance policies vary: check with your agent or provider about things such as physical losses, flood coverage and business interruptions. Understand what your policy does and does not cover.

    Prepare Your Emergency Plan

    Your employees and co-workers are your business’ most valuable asset. Communication is central before, during and after a disaster. Include emergency information in newsletters, on your company intranet, in periodic employee e-mails and/or other communication tools you use.

    Practice The Emergency Plan

    Some disasters will require employees to leave the workplace quickly. The ability to evacuate workers, customers and visitors effectively can save lives. If your business operates out of more than one location, establish evacuation procedures for each individual building. If your company is in a high-rise building, an industrial park, or even a small strip mall, it is important to coordinate and practice with other tenants or businesses to avoid confusion and potential gridlock.

    Secure Your Facility and Equipment

    Install fire extinguishers, smoke alarms and detectors in all of the appropriate places. Secure all entry and exit points and plan for mail safety. Plan what you will do if your building, plant or store is not usable. Secure valuable equipment.

    Improve Cyber Security

    Protecting your data and information systems may require specialized expertise, but even the smallest business can be better prepared. Use anti-virus software and keep it up-to-date. Don’t open emails from unknown sources. Use hard-to-guess passwords and change them regularly. Protect your computer from intruders by using firewalls. Backup your computer data by using a secure cloud-based service and download security protection updates, known as patches, regularly.

    Need help creating an emergency plan for your business? Don’t panic! Call SERVPRO of East Riverside City and we’ll help you set up an ERP (Emergency Ready Profile) to meet all of your business needs. The call and ERP are free (951)222-2224

    Most Common Problem during the holiday season - it may surprise you

    5/11/2020 (Permalink)

    Did you know that the most common holiday problem is sewage backup? With the fuss over planning for family and out of town guests visiting, not all homeowners take into consideration the condition of their plumbing.

    Ask yourself, when was the last time I checked the plumbing? How old are the pipes under your home?

    The average cost for a home inspection by a professional plumber is about $300 (according to Home Adviser). When you consider how much it could cost you to clean up after a sewage backup, it's definitely worth the cost.

    Sewage clean up can cost you thousands of dollars and can be harmful to your families' health if not taken care of properly and swiftly! Not to mention the inconvenience of potentially having to relocate while repairs are made and clean up is finished. It's not the same spending the holidays in a hotel. 

    If you find yourself in a smelly situation, don't panic - call SERVPRO of East Riverside City.  We are here to help 24/7, 365 days a year!

    Water Damage - Protect Yourself

    5/11/2020 (Permalink)

    A water leak or flood in your home can be overwhelming. It is at these times we tend to act without thinking, which can lead to bigger problems and even serious injury. Here are some things to keep in mind when you first discover water damage in your home or office.

    Electric, Oil and Gas Risk

    Water damage often creates a risk of electrical shock. If you see any standing water, then there is a chance that circuit breaker boxes, electric outlets or live wires are submerged, posing serious risks. If this is a possibility, DO NOT enter the building!!

    Since your first call will be to SERVPRO, if you have standing water with the risk of having wires submerged, your second call should then be to your utility company to turn off the power to your home. You can, of course, turn off the power yourself, but it is a good idea to have the professionals check out the situation as well to be absolutely sure there is no risk of electric shock.

    Similarly, turn off the fuel oil, natural gas, or propane lines including individual lines to appliances. This is important, as the water may have shifted appliances or loosened connection lines, creating potential leaks. Once you have determined that it is safe to be in the building check the rest of the building for damage including other appliances as well as the water heater.

    Structural Damage

    Signs of structural damage include buckling floors, bulging ceilings or any evidence of weakness in weight bearing components of the building. Check that the foundation walls are not damaged, especially if a lot of water is standing in the basement or bottom floor of a large building.

    If you notice the slightest sign of structural damage, have the professionals at SERVPRO of East Riverside City assess the damage and determine whether or not it is safe to occupy the building.

    Protect Yourself

    Water can easily become contaminated. Therefore, protect yourself from bacteria and infection by wearing watertight gloves, clothing and boots. This can be determined by the height of the water level within a given structure or area.

    Categories of Water Damage

    5/7/2020 (Permalink)

    Not all water damage is the same

    Not all water is the same when it comes to water damage in the home or office. Water and moister can have a significant effect on drywall, plaster, weakening beams and supports, rusting metal surfaces and more if untreated. SERVPRO of East Riverside is professionally trained to meet IICRC standards to properly assess and devise the best plan for restoration of any category of water damage.

    Category 1 – Clean Water

    As it's name states, this category is from a clean source such as faucets, toilet tanks or drinking fountains. This is the lowest and easiest type to deal with by drying out any affected material. If untreated category 1 water can quickly downgrade.

    Category 2 – Gray Water

    Grey water has a level of contaminates that can cause illness or discomfort if ingested. Sources of grey water include washing machine, flush from sink drains and toilet overflow with some urine but does not contain feces. Clean up from gray water requires additional steps which may include containment of the affected area and removal of materials that presents moisture or damage. Category 2 can downgrade to Category 3 if left untreated.

    Category 3 – Black Water

    As the name suggests, black water is the worst classification and is grossly contaminated. This water can cause severe illness or death if ingested. Sources of black water include sewer backup, flooding from rivers or streams, toilet overflow with feces and stagnant liquid that has begun to support bacterial growth. Black water should always be avoided. Never try to clean up black water on your own as it can cause severe illness! Clean up from Category 3 water requires a measure of safety precautions for all those involved. This includes containment of  the affected area as well as hazmat suits to protect the technicians removing contaminated materials. Black water therefore is the hardest to deal with and the most costly.

    Protect Your Home From Water Damage

    5/7/2020 (Permalink)

    Water damage can happen anytime, protect your family with some simple tips.

    Imagine: you wake up at the sound of the alarm and stumble out of bed making your way to the bathroom. You notice water on the floor. Then you hear the sound of running water, but it’s not coming from the bathroom. You make your way to the kitchen to investigate. Now you’re definitely awake! The kitchen floor is flooded! The culprit? The water heater. Where are other popular places to for water damage in the home?


    The slightest damage to the roof can leave you exposed to internal damage which can be expensive to repair. To protect yourself from too much damage have your roof inspected by a professional every 3 to 5 years, depending on the age of the home. Have it inspected sooner if you live in an area with heavy rain, hail or snow.


    The bathroom is the area of your house that has the most water running through it. What are you do? Inspect around the shower and toilet regularly, even turning it into a habit while cleaning. Look for leaks in areas containing caulking. Keep an eye out for moisture away from typical water source areas like the faucet, bathtub or toilet.  Also check the pipes under the sink for any leaks.


    Only 2nd to the bathroom in the amount of water and is notorious for water damage. Dishwasher, sink, and refrigerator are ticking time bombs when it comes to a water leak. Like the bathroom check pipes under the sink for moisture or large amounts of water.

    If your fridge has a water or  ice dispenser, check under the fridge for any evidence of a leak. Even add the inspection to your spring cleaning check list. Regularly check the escape valve in the dishwasher that connects to the garbage disposal for blockages or leaks.

    Water damage does not discriminate and can happen to anyone and at anytime. If you find yourself in a similar situation, SERVPRO of East Riverside City can help with just one phone call! We are ready 24-hours a day, 365 days a year. So if the above scenario happens to you don't panic, call us at (951)222-2224